Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Calldone provides a comprehensive managed AI voice-agent service that assists businesses in managing both inbound and outbound calls. The dedicated team at Calldone customizes and trains voice agents tailored to each company’s specific needs, utilizing organizational information and frequently asked questions to effectively address common inquiries, qualify leads, arrange appointments, and direct calls to appropriate personnel as necessary. Their web-based dashboard enables teams to access and analyze call recordings, transcripts, summaries, and results, enhancing operational insights. Subscription plans come with varying allowances for pooled call minutes, agent limits, CRM integration capabilities, and additional charges for any minutes that exceed the predefined limit; both setup and training for the agents are included in the service. Targeted at industries that rely heavily on phone communication, such as real estate, healthcare, legal, insurance, home services, accounting, and hospitality, Calldone also facilitates features like reminders, follow-up tasks, marketing campaigns, SMS communication, call transfers, calendar bookings, and integration with webhooks for seamless operations. With its versatile offerings, Calldone aims to streamline communication processes and improve client engagement across various sectors.
Description
EaseDial is a cloud-based communication solution crafted to optimize business telephony and enhance customer interaction processes. It equips organizations with adaptable voice and messaging functions that facilitate effective management of both incoming and outgoing communications. Notable features encompass smart call routing that allocates calls according to agent skills and availability, automated dialing systems that boost the number of outbound calls, and smooth integrations with widely-used CRM systems. Additionally, EaseDial provides real-time analytics and historical reporting tools that allow for the assessment of agent performance and connection statistics. By consolidating various communication channels and automating essential telephony functions, EaseDial enables sales and customer support teams to significantly enhance their operational productivity. Ultimately, this platform not only simplifies workflows but also empowers teams to focus more on engaging with customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Telnyx
No
Twilio
No
Vonage Business
No
Pricing Details
$49
The Solo plan is $49 per month and includes 75 pooled AI conversation minutes, one voice agent, and one CRM integration. Setup and agent training are included. Additional usage is billed at $0.59 per minute, metered by the second; unused minutes do not roll over. Higher-tier plans are available.
Free Trial
Yes
Free Version
No
Pricing Details
$10/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Easital Technologies Ltd
Founded
2019
Country
Bangladesh
Website
easital.com
Vendor Details
Company Name
EaseDial
Founded
2024
Country
United States
Website
easedial.com
Product Features
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
IVR / Voice Recognition
Yes
Alternatives
No Alternatives