Twozo CRM Reviews

Twozo CRM

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 5 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Description

CallSync is a platform designed for call tracking and enhancing team visibility specifically for sales and service teams utilizing Android devices for their customer interactions. Through its Android application, it seamlessly syncs call logs to a centralized web dashboard, allowing managers to assess team performance, search through call histories, add annotations, organize contacts, and track follow-ups via comprehensive reports. Additionally, teams can access CRM functionalities to efficiently handle leads, navigate pipeline stages, manage deals, oversee tasks, and coordinate calendars. While the platform does not record calls directly, it allows for the upload of call recordings when this feature is enabled; these recordings can be transcribed and summarized with optional tools. Furthermore, API and webhook capabilities enable organizations to integrate call data into various workflows, enhancing operational efficiency. Admin controls are in place to manage work profiles and SIM selections, ensuring teams can regulate which calls are shared among members, and the pricing model is tailored to suit organizations with numerous phone users. This versatility makes CallSync an invaluable resource for teams striving to optimize their communication and performance.

Description

Twozo is a CRM platform designed to support small businesses in managing customer relationships, sales processes, and workflows. With tools for lead tracking, contact management, automation, and detailed reporting, Twozo offers everything a small business needs to improve operations. The platform’s adaptable pipelines and workflow automation help businesses save time by reducing manual tasks, while its analytics provide actionable insights to drive growth. Twozo’s user-friendly interface and flexible features make it ideal for businesses aiming to enhance their customer experience and increase revenue.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Zapier No 

Integrations

Zapier Yes 

Pricing Details

₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Trial Yes 
Free Version No 

Pricing Details

$8/month
It comes with three different plans, which will help you choose the right plan for your team. The Standard plan helps with your everyday tasks with options such as managing pipeline, data administration, seamless import, and mapping. The Premium plan feature comes with automated email sync and cloud telephony. This is the most recommended plan, because it suits best for all team sizes. The Enterprise plan which comes with unlimited access to view and manage the data with Twozo CRM.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CallSync

Founded

2026

Country

India

Website

callsyncapp.com

Vendor Details

Company Name

Twozo Technologies Private Limited

Founded

2021

Country

India

Website

twozo.io

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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