Twozo CRM Description

Twozo is a CRM platform designed to support small businesses in managing customer relationships, sales processes, and workflows. With tools for lead tracking, contact management, automation, and detailed reporting, Twozo offers everything a small business needs to improve operations. The platform’s adaptable pipelines and workflow automation help businesses save time by reducing manual tasks, while its analytics provide actionable insights to drive growth. Twozo’s user-friendly interface and flexible features make it ideal for businesses aiming to enhance their customer experience and increase revenue.

Pricing

Pricing Starts At:
$8/month
Pricing Information:
It comes with three different plans, which will help you choose the right plan for your team. The Standard plan helps with your everyday tasks with options such as managing pipeline, data administration, seamless import, and mapping. The Premium plan feature comes with automated email sync and cloud telephony. This is the most recommended plan, because it suits best for all team sizes. The Enterprise plan which comes with unlimited access to view and manage the data with Twozo CRM.
Free Trial:
Yes

Integrations

API:
Yes, Twozo CRM has an API

Reviews - 5 Verified Reviews

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Company Details

Company:
Twozo Technologies Private Limited
Year Founded:
2021
Headquarters:
India
Website:
twozo.io
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Product Details

Platforms
Web-Based
Windows
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Twozo CRM Features and Options

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Twozo CRM User Reviews

Write a Review
  • Name: Veera P.
    Job Title: Lead Generation
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features 5 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Likelihood to Recommend to Others 10 out of 10

    A Simple CRM with AI-Powered Sales Management

    5 out of 5 stars Date: Oct 23 2026

    Summary: Twozo CRM offers a unified workspace for managing leads, sales activities, reminders, and automated workflows. Its AI assistant, Nira, helps streamline sales processes and improve productivity. With the right onboarding and setup, it can help teams organize customer information and manage follow-ups more efficiently.

    Positive: Twozo CRM brings sales activities, lead management, reminders, and automated workflows together in one workspace. Its AI assistant, Nira, helps streamline sales-related tasks and makes it easier for teams to manage leads and follow-ups efficiently.

    Negative: Some advanced features may take time for new users to learn, and additional guidance can help them use the platform more effectively.

    Read More...
  • Name: MAHENDRAN R.
    Job Title: Sales Executive
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features 5 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Likelihood to Recommend to Others 10 out of 10

    Easy-to-Use CRM for Managing Customer Relationships

    5 out of 5 stars Date: Oct 22 2026

    Summary: Twozo CRM can be a useful solution for businesses that want to organize customer data, manage leads, and improve their sales workflow. A centralized platform for customer information can help teams stay organized and follow up with prospects more efficiently. With continued improvements to usability, customization, and reporting, it could become an even more effective CRM solution for businesses of different sizes.

    Positive: Twozo CRM provides a convenient way to manage customer information, track leads, and organize daily sales activities. Its interface is easy to understand, and having customer details in one place can help improve team coordination and productivity. It can be useful for businesses looking to streamline their customer relationship management process.

    Negative: Some features may take time to understand, especially for first-time users. Additional customization options, more detailed reporting features, and improvements to integrations could make the overall experience even better.

    Read More...
  • Name: RAJA M.
    Job Title: Sales Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features 5 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Likelihood to Recommend to Others 10 out of 10

    User-Friendly CRM with Efficient Workflow Management

    5 out of 5 stars Date: Oct 16 2026

    Summary: Twozo CRM is a useful platform for managing customer relationships and business activities in one place. Its organized interface and practical features make daily CRM operations easier. With continuous improvements in performance and customization, it has the potential to deliver an even better user experience

    Positive: Twozo CRM provides an intuitive interface that makes managing deals, contacts, and companies easier. It helps organize customer information, track activities, and manage daily workflows efficiently. The navigation is simple, and the features help improve team productivity.

    Negative: Some features could be improved further to make the user experience smoother. Additional customization options and improvements in certain workflows would make the platform even more efficient.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Sales manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features 5 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Likelihood to Recommend to Others 10 out of 10

    Simple CRM That Makes Work Easier

    5 out of 5 stars Date: Oct 16 2026

    Summary: Twozo CRM is a reliable and comprehensive platform that streamlines customer management and business operations. Its user-friendly interface and integrated features help improve productivity, reduce manual effort, and enhance operational efficiency.

    Positive: Twozo CRM brings customer management, automation, communication, invoicing, and payment tracking together in one platform. The interface is simple to navigate, and the features help save time and keep daily work organized.

    Negative: More customization options and improvements to a few advanced features would make the platform even more flexible.

    Read More...
  • Name: V R.
    Job Title: Digital Marketing Executive
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features 5 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Likelihood to Recommend to Others 10 out of 10

    A Practical Solution for Streamlining Business Processes

    5 out of 5 stars Date: Oct 15 2026

    Summary: A capable CRM platform with useful business features and opportunities to deliver an even smoother user experience.

    Positive: Twozo CRM helps bring customer data, sales activities, and business processes together in a single platform. Its range of tools can help teams stay organized, improve visibility into their workflows, and manage tasks more effectively.

    Negative: Some workflows could be streamlined further to reduce the learning curve and improve overall efficiency.

    Read More...
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