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Description

CallSync is a platform designed for call tracking and enhancing team visibility specifically for sales and service teams utilizing Android devices for their customer interactions. Through its Android application, it seamlessly syncs call logs to a centralized web dashboard, allowing managers to assess team performance, search through call histories, add annotations, organize contacts, and track follow-ups via comprehensive reports. Additionally, teams can access CRM functionalities to efficiently handle leads, navigate pipeline stages, manage deals, oversee tasks, and coordinate calendars. While the platform does not record calls directly, it allows for the upload of call recordings when this feature is enabled; these recordings can be transcribed and summarized with optional tools. Furthermore, API and webhook capabilities enable organizations to integrate call data into various workflows, enhancing operational efficiency. Admin controls are in place to manage work profiles and SIM selections, ensuring teams can regulate which calls are shared among members, and the pricing model is tailored to suit organizations with numerous phone users. This versatility makes CallSync an invaluable resource for teams striving to optimize their communication and performance.

Description

OrecX's audio recording platform was built on the principles openness, transparency and collaboration. It creates strategic, economic, and technical benefits for its users. There are millions of end points around the globe. Oreka TR (total recording) is our flagship software. It includes all the features you need to record calls, at a fraction of the cost of other call recorder solutions. This includes screen recording, multi-tenancy recording, multisite recording, audit trail and retention management. Auto tagging allows you to select certain red-flag phrases, such as "can I order" or "not satisfied", to have the recording system track them automatically.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

Allworx Verge No 
Amazon Connect No 
AudioCodes Software-Defined Voice Network No 
Avaya Aura No 
Cisco AnyConnect No 
ClearPass No 
Comcast Business VoiceEdge No 
FreePBX No 
KANDY No 
LiveVox No 
MiVoice Business No 
NEC ProgrammableFlow No 
NetFortris Comm-unity No 
Q-Suite No 
Topbox No 
VICIdial No 
Zultys ZAC No 

Integrations

Allworx Verge Yes 
Amazon Connect Yes 
AudioCodes Software-Defined Voice Network Yes 
Avaya Aura Yes 
Cisco AnyConnect Yes 
ClearPass Yes 
Comcast Business VoiceEdge Yes 
FreePBX Yes 
KANDY Yes 
LiveVox Yes 
MiVoice Business Yes 
NEC ProgrammableFlow Yes 
NetFortris Comm-unity Yes 
Q-Suite Yes 
Topbox Yes 
VICIdial Yes 
Zultys ZAC Yes 

Pricing Details

₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Trial Yes 
Free Version No 

Pricing Details

Flexible licensing
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallSync

Founded

2026

Country

India

Website

callsyncapp.com

Vendor Details

Company Name

OrecX

Founded

2006

Country

United States

Website

www.orecx.com

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording No 
Screen Activity Recording Yes 
Video Call Recording Yes 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording Yes 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

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