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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CallSquad provides innovative phone and workforce solutions that allow businesses to effectively expand their customer service teams. Users can make and receive calls seamlessly at their desks, either through their phone or computer, and stay connected on the go using the mobile app. The platform allows for easy management of colleagues by adding or removing users and assigning different access levels. It offers the flexibility to connect to various systems without requiring any coding. Users have the capability to control which calls are recorded and reviewed in real time, ensuring efficient oversight. Additionally, CallSquad operates on a pay-as-you-go model with no long-term contracts, allowing for budget-friendly scalability. Managers can quickly assess team performance through instant analytics and create campaigns that can run simultaneously or sequentially. Callers can also track their performance against peers over specified timeframes. CallSquad's advanced routing technologies simplify complex call queues, enabling the system to determine optimal calling times without manual intervention, thus enhancing overall productivity. This comprehensive solution streamlines communication while empowering teams to achieve their goals more effectively.

Description

Demand Connect serves as DemandTech's cloud-enabled calling solution tailored for B2B sales and outreach professionals. This platform allows users to effectively oversee outbound campaigns, streamline lead queues, and direct answered calls to agents who are free. It features capabilities for tracking call outcomes, analyzing campaign performance, detecting voice, and logging calls into CRM systems. By integrating calling activities with relevant contact information, the web-based workflow supports sales reps, marketing ops teams, and revenue managers alike. DemandTech also highlights features such as multi-channel outreach, real-time transcription, and a consolidated call history. Interested teams are encouraged to visit DemandTech's website to explore the product further and reach out to the company for a detailed discussion about their specific needs. Additionally, the platform aims to enhance the efficiency of sales processes, making it a valuable tool for businesses focusing on growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Adobe Marketo Engage Yes 
Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Microsoft 365 Yes 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Adobe Marketo Engage No 
Gmail No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Microsoft 365 No 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Zendesk No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CallSquad

Founded

2014

Country

United States

Website

callsquad.com

Vendor Details

Company Name

DemandTech

Website

demand-tech.com/demandconnect

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer No 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Inside Sales

Auto-Dialing No 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Scoring Yes 
Performance Management Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer No 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

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