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Average Ratings 2 Ratings

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ease
features
design
support

Description

CallSara provides AI-driven voice agents capable of managing both incoming and outgoing calls, streamlining data entry, and facilitating healthcare processes around the clock. This system is proficient in managing appointment bookings, changes, and cancellations, as well as collecting payments with automated reminders, engaging patients before and after surgery, reaching out for chronic care, addressing care gaps, and managing communications during transitions of care. It seamlessly integrates with various electronic health record systems and IVR platforms, including AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, and can be implemented in approximately 30 days using ready-to-use templates. The voice agents are equipped to operate in over 20 languages and accents, escalate intricate calls to human staff when necessary, and produce transcripts and logs for later analysis. CallSara aims to optimize staff efficiency by claiming a reduction of at least two hours of work per day for each employee, decreasing no-show rates to under 5%, managing up to 75% of incoming calls, and recapturing lost revenue through effective follow-up strategies. Furthermore, the implementation of CallSara not only enhances patient satisfaction but also contributes to improved overall healthcare outcomes.

Description

Revitalize your revenue streams by implementing innovative monthly Chronic Care Management (CCM), which Phamily simplifies, making it scalable and up to 5-10 times more lucrative. The CCM program, introduced by The Centers for Medicare & Medicaid Services (CMS), provides consistent monthly reimbursement for the ongoing support you deliver to patients outside of their regular appointments. It also allows for billing of routine tasks performed by your team, such as phone calls, prescription refills, referrals, and lab work. Furthermore, it encourages a higher level of care for patients dealing with multiple chronic illnesses, offering an additional reimbursement of $42-$139+ per patient each month, depending on the time and complexity involved. While Chronic Care Management has the potential to be a crucial support system, lacking the right tools can render it ineffective. A typical provider could enroll around 250 CCM patients and potentially generate over $125,000 annually. Nonetheless, many organizations end up losing money on CCM efforts due to an overly labor-intensive strategy that relies heavily on EHRs, routine phone outreach, and manual documentation practices. By streamlining these processes, providers can unlock the true potential of CCM and enhance their financial sustainability.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
Dentrix
DrChrono
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic

Integrations

3CX
Dentrix
DrChrono
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CallSara

Country

United States

Website

www.callsara.ai/

Vendor Details

Company Name

Jaan Health

Country

United States

Website

phamily.com

Product Features

Product Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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Alternatives

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