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Average Ratings 1 Rating
Description
CallPal provides sales teams with an advanced dialer that enhances their existing CRM capabilities. Representatives can easily initiate calls directly from a contact record or engage with a pre-saved campaign, ensuring that each call is automatically recorded and linked back to the corresponding CRM entry—either as a native call activity where supported or as a note when it is not.
This system seamlessly integrates with CRMs that larger calling solutions often overlook, including Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble, and Less Annoying CRM, along with options for importing from CSV and Excel files.
CallPal operates on a bring-your-own-carrier model, allowing organizations to connect their own SIP trunk, which means calls are charged at the carrier's rates without any resale or markup by CallPal. This ensures that all numbers remain under the organization’s control, and every call displays a company number, protecting the personal lines of individual representatives.
Managers have access to detailed analytics for each sales rep, along with the ability to listen in, provide guidance, or intervene in live calls as needed. Additionally, all call recordings are securely encrypted and stored according to a retention policy that each organization can customize.
Tailored for outbound communications, CallPal does not support inbound routing, IVR systems, or predictive dialing, making it a straightforward solution for focused sales efforts. This streamlined approach allows teams to maximize their efficiency while maintaining a clear separation between personal and professional communications.
Description
InterCloud9 is the industry leader in cloud-based predictive dialers. Our dialer can be used by individuals or call centers. It can dial up to 5 lines per agent, and also allows for inbound call distribution and SMS messaging. No contracts, instant account setup, US-based support and training are all included at no additional cost. Our cloud-based power dialer is easy to set up and fully functional in less than 10 minutes. Simply plug in your headset and upload your data to enjoy the highest possible connection rates!
We have the best power dialer whether you are a single agent or a call centre with 100 agents. Our cloud based power dialer hosts an integrated CRM, real-time agent monitoring, an industry leading per agent calling ratio, call back scheduling/reminders, text messaging, script pop ups and email templates just to name a few of the standard features. Our power dialer software can be accessed via an internet connection because it is cloud-based.
API Access
Has API
No
API Access
Has API
No
Integrations
Zoho CRM
Yes
ActiveCampaign
Yes
Attio
Yes
Capsule
Yes
Close
Yes
Copper
Yes
HubSpot CRM
Yes
Insightly
Yes
Less Annoying CRM
Yes
Nimble
Yes
Integrations
Zoho CRM
Yes
ActiveCampaign
No
Attio
No
Capsule
No
Close
No
Copper
No
HubSpot CRM
No
Insightly
No
Less Annoying CRM
No
Nimble
No
Pricing Details
$19/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$69.00
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CallPal
Founded
2026
Country
Spain
Website
callpal.co
Vendor Details
Company Name
InterCloud9
Founded
2010
Country
United States
Website
www.intercloud9.com
Product Features
Auto Dialer
Call Center Management
No
Call Recording
Yes
Call Reporting
Yes
Call Scripting
No
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
No
Preview Dialer
Yes
Progressive Dialer
No
Surveys
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes