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ease
features
design
support

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Description

CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.

Description

YouSquared serves as an AI-driven receptionist and secretary that operates around the clock to manage calls, texts, and scheduling requests, enabling businesses to convert more discussions into confirmed appointments while minimizing disruptions. It is capable of identifying unknown callers, filtering out spam and fraudulent calls, addressing frequently asked questions, qualifying potential leads, booking appointments on the spot, supplying status updates, checking availability, confirming arrangements via text, and updating integrated systems. Businesses have the option to keep their current phone numbers by redirecting calls to YouSquared, which learns their operational nuances through natural dialogue, including details about services, operating hours, and preferred call-handling methods. Every interaction is answered, transcribed, and summarized, allowing urgent calls to be prioritized while others are neatly organized in a dedicated inbox. Additionally, the AI can return calls that were missed, send confirmation messages and links via text, transfer calls when necessary, retain information about contacts and past conversations, and facilitate multilingual communication in 57 different languages, enhancing customer engagement and satisfaction overall. This comprehensive functionality empowers businesses to streamline their communication process effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Yes 
Free Version No 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

9511-3148 Quebec inc.

Country

Canada

Website

callminded.com

Vendor Details

Company Name

YouSquared

Founded

2024

Country

United States

Website

www.yousquared.ai/

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Product Features

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