Bigly Sales runs AI outbound and inbound calling as a managed service. Its AI voice agents call new and aged leads, qualify them against your criteria, live-transfer interested prospects to your team, book appointments, and answer inbound calls 24/7, with every disposition, transcript and recording written back to your CRM.
Bigly's team builds the campaign for you. Scripts are written with Claude, ChatGPT and other leading LLMs, and the platform tests script versions on live calls and keeps the best performer. Bigly also handles phone-number procurement, carrier registration, more than 200 whitelisted local-presence lines, spam monitoring and call routing. Before every dial, the system checks consent, suppression and DNC lists, known TCPA litigants, and state and federal calling rules and quiet hours.
The reporting dashboard measures success rate per lead, cost per live transfer and cost per human contact, and breaks the dial-to-transfer funnel into each stage, including transfers lost to an unanswered buffer or a carrier error. Lead sources are ranked side by side by success rate and cost. An hour-by-hour chart shows when leads convert.
With the Bigly Sales MCP server, customers can manage campaigns from Claude or ChatGPT: push a list into an active campaign, check minute usage, pull transcripts, or ask which leads want a demo.
Customers use it for lead reactivation, speed-to-lead follow-up, appointment setting, inbound answering and warm transfers in insurance, lending, home services, legal and fundraising. It integrates with HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel and other CRMs, and plans start at $99 a month, with a free 30-minute AI calling setup to begin.
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Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
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YouSquared
YouSquared serves as an AI-driven receptionist and secretary that operates around the clock to manage calls, texts, and scheduling requests, enabling businesses to convert more discussions into confirmed appointments while minimizing disruptions. It is capable of identifying unknown callers, filtering out spam and fraudulent calls, addressing frequently asked questions, qualifying potential leads, booking appointments on the spot, supplying status updates, checking availability, confirming arrangements via text, and updating integrated systems. Businesses have the option to keep their current phone numbers by redirecting calls to YouSquared, which learns their operational nuances through natural dialogue, including details about services, operating hours, and preferred call-handling methods. Every interaction is answered, transcribed, and summarized, allowing urgent calls to be prioritized while others are neatly organized in a dedicated inbox. Additionally, the AI can return calls that were missed, send confirmation messages and links via text, transfer calls when necessary, retain information about contacts and past conversations, and facilitate multilingual communication in 57 different languages, enhancing customer engagement and satisfaction overall. This comprehensive functionality empowers businesses to streamline their communication process effectively.
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Penelope
Penelope is an advanced AI receptionist designed to handle calls seamlessly, ensuring that every interaction is qualified and that valuable appointments are scheduled around the clock. Customizable to align with each business's unique tone, greetings, call flows, and qualification standards, Penelope guarantees that every caller enjoys a consistent experience that mirrors the company’s brand. Upon answering immediately on the first ring, it poses only the necessary questions, effectively scheduling meetings or capturing detailed messages as required. With the capability to check real-time calendar slots, confirm appointments, and prevent double-booking or loss of critical instructions, it streamlines the scheduling process. In instances where human intervention is needed, Penelope can effortlessly transfer the caller to the right team member; if none are available, it takes a comprehensive message, sends it right away, and informs the caller about when they can expect a reply. The system is designed with safeguards to maintain conversations within predefined parameters, ensuring the AI does not stray from approved topics, speculate, or divulge any unapproved information. This meticulous design not only enhances efficiency but also fosters a professional relationship between the business and its clients.
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