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Description
CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.
Description
Tilly serves as a cloud-based AI receptionist specifically designed for small enterprises that require assistance with managing incoming calls while they focus on their work. Employing a natural British accent, it engages with callers, addresses their inquiries based on information provided by the business, and meticulously records details such as the caller's name, contact information, request, and its urgency for follow-up purposes. After each call, Tilly sends a summary and transcript to the business, and it also allows for callers to be stored as contacts for future reference. For those opting for Pro and Business plans, Tilly enhances its offerings by integrating appointment scheduling with Google Calendar, Outlook, and Apple Calendar, providing SMS notifications for urgent calls, accommodating over 20 languages, and facilitating event routing to additional services through webhooks, Zapier, or Make. Businesses have the flexibility to either forward calls from their current number or utilize a UK number provided by Tilly, ensuring convenience and accessibility. The service is particularly beneficial for various UK service industries, including tradespeople, garages, salons, and clinics, and it clearly identifies itself as an AI receptionist when queried about its nature. Ultimately, Tilly streamlines the communication process, allowing businesses to maintain focus on their core operations while ensuring that no important calls are missed.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Apple Calendar
No
Google Calendar
No
Make
No
Microsoft Outlook
No
Zapier
No
Integrations
Apple Calendar
Yes
Google Calendar
Yes
Make
Yes
Microsoft Outlook
Yes
Zapier
Yes
Pricing Details
Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial
Yes
Free Version
No
Pricing Details
£29/month
Plans start at £29/month plus VAT. A 14-day free trial is available with no card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
9511-3148 Quebec inc.
Country
Canada
Website
callminded.com
Vendor Details
Company Name
AI Programs Holdings Ltd
Founded
2026
Country
United Kingdom
Website
tillyanswers.co.uk