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Description
CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.
Description
RipperReceptionist serves as a cloud-based artificial intelligence receptionist tailored specifically for accounting and bookkeeping firms in Australia. Available around the clock, Mia handles multiple incoming calls simultaneously while representing the practice's name. She efficiently recognizes callers along with their specific requirements, gathers essential information, and schedules appointments in the practice's calendar on Pro and Pro Max, adhering to business hours and pre-existing commitments. Designed with terminology related to BAS, SMSF, ATO, PAYG, and lodgement, Mia refrains from providing any tax advice and ensures callers do not disclose their tax file number until it is officially recorded. Incoming calls can be monitored through a dashboard that features transcripts and AI-generated summaries for easy reference. In addition to these features, Pro and Pro Max versions offer the convenience of following up on unpaid invoices via email and SMS communication. Practices also have the flexibility to retain and forward their current phone number while benefiting from web chat capabilities and the ability to export contacts and invoices in a format compatible with Xero imports, although it is important to note that this does not constitute a live two-way connection with Xero. Ultimately, RipperReceptionist enhances efficiency and communication for accounting practices, helping them manage client interactions effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
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Screenshots View All
No images available
Integrations
Stripe
No
Pricing Details
Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial
Yes
Free Version
No
Pricing Details
A$19.99/month
All prices are in Australian dollars, with GST added. Starter costs A$19.99/month and includes up to 100 conversations and 19 bonus call minutes. Voice calls cost A$0.50/minute, with bonus minutes used first. The 14-day refund excludes the value of bonus minutes used; purchased call credit is not deducted.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
9511-3148 Quebec inc.
Country
Canada
Website
callminded.com
Vendor Details
Company Name
Continuous Improvement Advisory Australia
Founded
2023
Country
Australia
Website
ripperreceptionist.com/accountants