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Description
CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.
Description
LucroVox serves as an AI voice receptionist designed specifically for local service businesses that aim to ensure every customer call is answered, qualified, and booked without depending on their staff's availability. With the capability to respond to incoming calls in less than 500 milliseconds, it operates around the clock, employing natural, human-like voices that effectively manage customer interactions without the interruptions of hold music or voicemails. Businesses have the flexibility to tailor the agent's greeting, conversation script, qualifying inquiries, pricing information, scheduling protocols, voice, and personality to align seamlessly with their team's operational style. During interactions, the AI adeptly discerns the customer's needs, poses necessary questions, qualifies potential leads, and directly schedules appointments or jobs in the company's calendar. Should a conversation necessitate human intervention, the AI can either transfer the caller to a team member or take a comprehensive message for future follow-up. LucroVox caters to diverse industries such as HVAC, roofing, plumbing, home services, clinics, med spas, legal services, and real estate, among others, ensuring that businesses can efficiently manage their customer interactions. This innovative approach not only enhances customer satisfaction but also significantly optimizes operational efficiency for service providers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial
Yes
Free Version
No
Pricing Details
$199 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
9511-3148 Quebec inc.
Country
Canada
Website
callminded.com
Vendor Details
Company Name
LucroVox
Country
United States
Website
lucrovox.com