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features
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Description

CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.

Description

Klyp serves as a cloud-based AI receptionist tailored for small businesses in the UK that often miss incoming calls. Their voice assistant, Cora, operates 24/7 under the business's name, engaging with callers by asking qualifying questions, collecting essential caller information, and providing a summary of the conversation to the team afterward. For users on the Growth and Pro plans, Cora is capable of scheduling callbacks into the business's calendar, sending text confirmations to callers, directing calls to the appropriate personnel, and prioritizing urgent calls for immediate attention; additionally, the Pro plan accommodates multiple phone numbers and offices while integrating with client management systems. Businesses can retain their existing phone numbers and have the flexibility to redirect calls during busy periods, unanswered situations, or outside of operating hours. The service offers a range of plans providing 100, 500, or 1,000 minutes each month, with the setup process efficiently managed by Klyp. The Klyp website showcases specific workflows designed for various industries such as solicitors, estate agents, accountants, tradespeople, and car dealerships, highlighting its versatile applications across different business types. This comprehensive approach ensures that small businesses can maintain professionalism and efficiency in managing their communications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Yes 
Free Version No 

Pricing Details

£49/month
Starter is £49/month for 100 minutes; Growth is £99/month for 500 minutes; Pro is £149/month for 1,000 minutes. The first month is free; a card is required at sign-up, but nothing is charged for 30 days. There is no setup fee or contract, and VAT is not added. Cora continues answering after included minutes are used; Klyp suggests upgrading rather than charging surprise overages.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

9511-3148 Quebec inc.

Country

Canada

Website

callminded.com

Vendor Details

Company Name

Klyp

Founded

2026

Country

United Kingdom

Website

klyp.co.uk

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