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Description
CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.
Description
FastLajna serves as a cloud-based AI receptionist designed specifically for small service-oriented businesses that rely on appointments, such as barbershops, beauty salons, wellness studios, and automotive services. Operating 24/7, it efficiently handles incoming calls, answering common inquiries related to services, pricing, and operating hours by utilizing data from the business's website. Additionally, it checks the availability of appointments via Google Calendar, enabling seamless booking, rescheduling, or cancellation of appointments, and can place callers on a waitlist if the service is at capacity. Business owners benefit from the ability to review call logs, transcripts, and summaries through the FastLajna application, which is equipped to support multiple languages, including Czech, Slovak, English, and Ukrainian. During setup, businesses can integrate their calendars, forward their existing phone numbers, and provide their website details, ensuring a smooth transition to using the service, which currently operates with Czech telephone numbers only. Moreover, this innovative solution not only enhances customer service but also streamlines appointment management for small businesses, ultimately contributing to improved operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Calendar
No
Pricing Details
Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial
Yes
Free Version
No
Pricing Details
CZK 990/month
Starter costs CZK 990 per assistant per month and includes 100 billed call minutes; additional minutes cost CZK 10 each. Pay-as-you-go costs CZK 0 per month plus CZK 11 per billed minute. Each call is rounded up to whole minutes. Setup is free. One Czech (+420) number is included; other countries and number types are unsupported. Prices are final and invoiced without VAT.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
9511-3148 Quebec inc.
Country
Canada
Website
callminded.com
Vendor Details
Company Name
Fastlajna
Founded
2026
Country
Czech Republic
Website
fastlajna.cz/en