Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CallHarbor offers UCaaS systems for small and medium-sized businesses. Our platform gives you statistics about your employees, integrates to your existing applications, allows you to access full functionality even if you are not in the office. We do more than just make outgoing calls. CallHarbor works with companies in many industries and provides industry-leading systems to improve communication workflow. CallHarbor offers top mobile and web apps that allow you to work from anywhere. We have everything you need, from making calls on your desktop to checking your voicemail in an email, to calling your friends from your mobile device. CallHarbor doesn't limit the number of Queues or Auto-Attendants, Parking Lots or Users that your system can have. This allows you to grow small and start big. We are there for you every step of your journey. You don't need to worry about dropped calls because we have reliable geo-redundant servers. We offer 25+ world-class features as part of your original plan and one flat rate.
Description
Digital Harbor stands at the forefront of risk management, providing an unparalleled, comprehensive suite of operational intelligence tools designed for the detection, investigation, evaluation, and monitoring of risks and fraudulent activities. Leveraging its proprietary social enterprise technology (SET) universal platform, Digital Harbor fosters seamless collaboration among enterprise knowledge workers, end users, and other key stakeholders, ultimately enhancing risk management efforts and facilitating informed decision-making; this shift encourages businesses to prioritize "better decisions" over merely striving for "better transactions." The company has pioneered numerous groundbreaking technologies, platforms, and products across diverse industries, being the first to introduce a "link analytics" platform tailored for intelligence agencies, as well as the first to develop smart client technology for the web. Additionally, Digital Harbor was also a trailblazer in creating model-driven frameworks for J2EE and a unified composite application platform, exemplifying its commitment to innovation in the field. Their continuous drive for advancement ensures that they remain a leader in transforming the landscape of risk management solutions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Gmail
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft 365
Yes
QuickBooks Online
Yes
Redtail CRM
Yes
Salesforce
Yes
Titan
Yes
Zendesk
Yes
Zoho CRM
Yes
Integrations
Gmail
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft 365
No
QuickBooks Online
No
Redtail CRM
No
Salesforce
No
Titan
No
Zendesk
No
Zoho CRM
No
Pricing Details
$18/month/user
$18 billed monthly, per user - based on a 36 month agreement. This includes 25+ world class features, our great customer service, and on-site training & installation.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CallHarbor
Founded
2006
Country
United States
Website
callharbor.com
Vendor Details
Company Name
Digital Harbor
Founded
1997
Country
United States
Website
www.digitalharbor.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Product Features
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No