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Average Ratings 0 Ratings
Description
Features. The Ring All feature allows you to receive calls on several telephone numbers at the same time. But what exactly is the Ring All telephone feature? It is a service that enables simultaneous ringing on multiple numbers when a call comes in, ensuring that the first person to answer gets the call. This feature can ring up to five different numbers at once! How does it function? You can select a telephone number of your choice for receiving calls by using our search tool, which provides access to both toll-free and local numbers. Once you've chosen your preferred number, simply indicate where you want incoming calls directed. When someone calls, we will seamlessly forward it to the designated numbers you have entered—it's straightforward! Don't let potential business slip away simply because you’re busy or unable to pick up; with Ring All, several numbers will ring, allowing anyone on your team to answer inquiries. If you're unavailable to take calls, you can easily configure a business hours feature with Ring All, ensuring that calls are only forwarded during specified times. This way, you can manage your availability while still being reachable when it counts!
Description
DataKnowl serves as a robust platform for customer service and engagement, aimed at fostering strong, lasting connections with clients. It boasts over 50 features such as Interactive Voice Response (IVR), Call Forwarding, Text Messaging, SIP compatibility, and support for multiple users. Utilizing a toll-free number is essential for cultivating a professional image for your business. As a frontrunner in providing toll-free numbers across more than 50 countries, DataKnowl allows you to select an ideal number tailored to your needs. The telephone remains a highly effective medium for engaging with customers, and optimizing this channel can significantly enhance conversation management while incorporating advanced AI-driven services. Additionally, you can handle customer inquiries through email, a crucial channel for interaction, by employing a ticketing system that automatically transforms emails into manageable tickets, ensuring no request goes unaddressed. This comprehensive approach not only streamlines communication but also elevates the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19 per user, per month
Free Trial
Yes
Free Version
No
Pricing Details
$8 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CallGecko
Founded
2020
Country
United States
Website
callgecko.com
Vendor Details
Company Name
Complexity Intelligence
Country
United States
Website
www.dataknowl.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
No