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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Features. The Ring All feature allows you to receive calls on several telephone numbers at the same time. But what exactly is the Ring All telephone feature? It is a service that enables simultaneous ringing on multiple numbers when a call comes in, ensuring that the first person to answer gets the call. This feature can ring up to five different numbers at once! How does it function? You can select a telephone number of your choice for receiving calls by using our search tool, which provides access to both toll-free and local numbers. Once you've chosen your preferred number, simply indicate where you want incoming calls directed. When someone calls, we will seamlessly forward it to the designated numbers you have entered—it's straightforward! Don't let potential business slip away simply because you’re busy or unable to pick up; with Ring All, several numbers will ring, allowing anyone on your team to answer inquiries. If you're unavailable to take calls, you can easily configure a business hours feature with Ring All, ensuring that calls are only forwarded during specified times. This way, you can manage your availability while still being reachable when it counts!

Description

DataKnowl serves as a robust platform for customer service and engagement, aimed at fostering strong, lasting connections with clients. It boasts over 50 features such as Interactive Voice Response (IVR), Call Forwarding, Text Messaging, SIP compatibility, and support for multiple users. Utilizing a toll-free number is essential for cultivating a professional image for your business. As a frontrunner in providing toll-free numbers across more than 50 countries, DataKnowl allows you to select an ideal number tailored to your needs. The telephone remains a highly effective medium for engaging with customers, and optimizing this channel can significantly enhance conversation management while incorporating advanced AI-driven services. Additionally, you can handle customer inquiries through email, a crucial channel for interaction, by employing a ticketing system that automatically transforms emails into manageable tickets, ensuring no request goes unaddressed. This comprehensive approach not only streamlines communication but also elevates the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$19 per user, per month
Free Trial Yes 
Free Version No 

Pricing Details

$8 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CallGecko

Founded

2020

Country

United States

Website

callgecko.com

Vendor Details

Company Name

Complexity Intelligence

Country

United States

Website

www.dataknowl.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Alternatives