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Average Ratings 4 Ratings
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Description
Our internet-based PBX call management system effectively lowers your communication expenses while enhancing your telephony infrastructure. By optimizing your marketing budget and making the best use of your website's traffic, you can achieve greater efficiency without the need for any extra equipment—just a computer and an internet connection! Thanks to automatic call distribution, your clients will always reach the appropriate office, department, or employee. Our comprehensive analytics tools allow you to evaluate incoming calls and web form submissions, aiding in the strategic allocation of your advertising resources, maintaining customer histories, and ensuring seamless data integration with your CRM. This service significantly reduces the likelihood of human error during request processing, courtesy of our automated notification system. An intuitive dashboard presents all data clearly, with the added functionality of importing from other software or data sources via an API. Additionally, the web form auto callback feature ensures your manager connects with clients just 30 seconds after they submit a form on your website, enhancing customer engagement. With these features, your business can streamline operations and improve overall customer satisfaction.
Description
CallRail provides complete visibility to marketers who rely on quality leads to measure their success. CallRail is committed to helping customers see the results of their digital marketing efforts. We see the potential in connecting data from chat, forms, and calls. This helps our customers achieve better outcomes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Zapier
Yes
5X
No
Adobe Marketo Engage
No
AgencyAnalytics
No
Contractor+
No
Facebook Ads
Yes
Google Ads
Yes
Left Main
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Zapier
Yes
5X
Yes
Adobe Marketo Engage
Yes
AgencyAnalytics
Yes
Contractor+
Yes
Facebook Ads
No
Google Ads
No
Left Main
Yes
Pricing Details
$59 per month
Free Trial
No
Free Version
No
Pricing Details
$45.00/month
Call Tracking - $45/ mo.
Marketing Analytics - $95/mo.
Conversation Analytics - $95/mo.
Analytics Suite - $145/mo.
Marketing Analytics - $95/mo.
Conversation Analytics - $95/mo.
Analytics Suite - $145/mo.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CallGear
Founded
2018
Country
United States
Website
callgear.com
Vendor Details
Company Name
CallRail
Founded
2011
Country
United States
Website
www.callrail.com
Product Features
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
No
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
No
Who Answered Log
No
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
No
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Lead Management
Activity Tracking
Yes
Campaign Management
Yes
Lead Capture
Yes
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
Yes
Lead Segmentation
Yes
Pipeline Management
No
Prospecting Tools
No
Source Tracking
Yes
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
Yes
Customer Journey Mapping
No
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Revenue Intelligence
Actionable Insights
Yes
Alerts / Notifications
Yes
CRM Interactions
No
Call Scoring
Yes
Conversation Intelligence
Yes
Dashboard
Yes
Email/Message Interactions
No
Market Intelligence
No
Phone Call Interactions
Yes
Pipeline Visibility
No
Sales Coaching
No
Video Call Interactions
No
