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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CallForwarding.com offers entrepreneurs the chance to engage with clients globally by providing access to international toll-free services and local phone numbers. Our mission is to enhance your availability, thereby increasing your business prospects! We diligently support our customers' phone systems and numbers, enabling them to concentrate on their primary operations. With a reach that spans over 2,000 countries and cities, the global footprint provided by CallForwarding.com is unmatched in the industry. Numerous types of virtual phone lines are at your disposal, including options like toll-free, local, non-geographic, and UIFN, among others. The call forwarding feature allows for the redirection of incoming calls to various destinations or devices. By utilizing virtual phone numbers, you can seamlessly forward calls to any phone number or device across the globe, ensuring that you never miss an important connection. This flexibility is essential for businesses seeking to thrive in a competitive market.

Description

DataKnowl serves as a robust platform for customer service and engagement, aimed at fostering strong, lasting connections with clients. It boasts over 50 features such as Interactive Voice Response (IVR), Call Forwarding, Text Messaging, SIP compatibility, and support for multiple users. Utilizing a toll-free number is essential for cultivating a professional image for your business. As a frontrunner in providing toll-free numbers across more than 50 countries, DataKnowl allows you to select an ideal number tailored to your needs. The telephone remains a highly effective medium for engaging with customers, and optimizing this channel can significantly enhance conversation management while incorporating advanced AI-driven services. Additionally, you can handle customer inquiries through email, a crucial channel for interaction, by employing a ticketing system that automatically transforms emails into manageable tickets, ensuring no request goes unaddressed. This comprehensive approach not only streamlines communication but also elevates the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$8 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CallForwarding

Founded

2011

Country

United States

Website

www.callforwarding.com/about-us/

Vendor Details

Company Name

Complexity Intelligence

Country

United States

Website

www.dataknowl.com

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Alternatives