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Description
CallBack HVAC is a missed-call text-back solution tailored for HVAC businesses. When a customer makes a call that goes unanswered, the software promptly sends a text message to keep the lead's interest alive, preventing them from reaching out to other competitors.
HVAC business owners and those managing multiple crews can utilize CallBack HVAC to minimize job losses from missed calls, as it operates around the clock without requiring any manual oversight. Upon a missed call, customers receive an immediate and customizable text response assuring them that they will be contacted shortly.
The platform boasts several noteworthy features, including automatic text-back for missed calls, customizable SMS templates, real-time alerts, and an intuitive dashboard to monitor all interactions. The service comes with no long-term contracts, complicated setups, or the need for an answering service.
CallBack HVAC uses Twilio to ensure reliable SMS communication and is offered as a cloud-based SaaS solution, which means there is no software installation necessary. Pricing is $149/month with a 14-day free trial for interested users to explore its capabilities before committing. This innovative approach allows HVAC companies to maintain strong communication with potential clients effortlessly.
Description
Callbook serves as an AI-powered phone receptionist tailored specifically for home-service industries such as HVAC, plumbing, electrical, garage door repair, handyman services, and roofing contractors. This innovative solution operates around the clock, efficiently answering calls in both English and Spanish, while also qualifying callers, assessing emergencies, scheduling appointments directly on the calendar, and sending automated text responses for missed calls to ensure no potential lead is neglected. Additionally, it features an integrated CRM, allows for generating estimates and invoices, sends automated requests for reviews, and seamlessly synchronizes with QuickBooks Online for real-time updates. Users can retain their current phone numbers and can expect to be operational within approximately one day of setup. Subscription plans begin at just $19.99 per month for SMS services, with voice plans starting at $79 per month, making it an accessible option for businesses looking to enhance their customer service capabilities. With Callbook, home-service professionals can streamline their operations and focus more on delivering quality service to their clients.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
Twilio
Pricing Details
$149/month
Free Trial
Free Version
Pricing Details
$19.99/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallBack HVAC
Founded
2026
Country
United States
Website
callbackhvac.com
Vendor Details
Company Name
Callbook
Founded
2024
Country
United States
Website
getcallbook.com
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
