Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call2World emerged with the vision of enhancing telecommunications accessibility for our customers. As a young operator, we adopt a distinctive approach centered around exceptional customer service. Our goal is to simplify the complex, providing exclusive and supplementary services to position ourselves as the go-to operator of choice. Unique, our software, enables business clients to achieve an average savings of 28% (based on last year's data) without the need to switch providers. With over 7,500 lines under our management, we are dedicated to allowing your company to concentrate on its core business, recognizing that telecommunications should facilitate rather than dominate. Our extensive experience of over two decades in the industry has empowered us to create software and methodologies that result in savings, quality, and tailored solutions for our clients. If you're interested in discovering how we can assist you in reducing your company's telephone expenses and managing telecommunications more effectively, don't hesitate to check out our website for more information. By partnering with us, you're not just choosing a service; you're choosing a commitment to excellence and innovation in telecommunications.
Description
As a component of the TestGenius Pre-Employment Testing Suite, CritiCall software assesses the essential multitasking and computer skills of applicants for roles such as 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, which are critical in the modern dispatch and telecommunication landscape. This innovative tool empowers agencies to measure the specific skills and multitasking capabilities needed in a computer-driven telecommunication setting. CritiCall offers flexibility by being accessible online without supervision or available for supervised testing in-person. It is designed to become an integral element of your organization’s evaluation process for dispatcher and call-taker candidates. The testing is fully automated, and CritiCall's modular design supports tailored assessments to meet the unique requirements of each agency. Moreover, the Test Writer feature enables the creation of custom tests in various formats, ensuring that your testing needs can be met effectively. Thus, CritiCall stands out as a versatile solution for agencies looking to enhance their applicant assessment strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
JOBfindah
No
Pricing Details
$11 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Call2World
Country
Spain
Website
www.call2w.com
Vendor Details
Company Name
Biddle Consulting Group
Website
biddle.com/dispatcher-testing-software.html
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Pre-employment Testing
Aptitude Testing
No
Candidate Comparison
No
Candidate Management
No
Customizable Tests
Yes
Online Testing
No
Personality Testing
Yes
Pre-made Test Library
Yes
Real Time Reporting
No
Skill Testing
Yes
Test Authoring
No
Workflow Management
No