Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call-tracking measures and analyzes your telephone performance. Call-tracking allows companies to track and analyze their incoming calls. Call-tracking provides a reliable and accurate view of each communication medium you use in your strategy.
This allows you to better understand your communication costs and to adjust your budget accordingly. A call-tracking system is beneficial for all companies. To evaluate the effectiveness of your communication strategy, you don't need to be a large organization or have large budgets. It is important to evaluate your return on investment, even if you only use one communication medium.
This is especially important when you know that phone calls are the most important channel for purchasing intentions. Track your results with detailed alerts and reports.
Description
Analyzing customer phone calls is crucial for increasing revenue and minimizing expenses. Infinity equips businesses with the tools to enhance sales, refine operational workflows, and make the most of their marketing budgets. As a cloud-based call intelligence solution, Infinity serves as a key component of the technology ecosystem for marketing, sales, and contact center operations. The platform's advanced call tracking capabilities are essential in gauging the genuine sentiment expressed during customer interactions. By grasping the underlying context and emotions of these calls, you can significantly elevate the results of your customer engagement efforts. Infinity meticulously connects user journeys, granting comprehensive insights into the factors that drive awareness, engagement, and conversion, thus optimizing your marketing investments and allowing you to concentrate on what is most important. Furthermore, it provides profound data insights that facilitate smarter sales strategies, empowering businesses to stay ahead of the game by understanding the context of conversations, which ultimately leads to faster and more substantial deal closures. By leveraging these insights, organizations can create more meaningful connections with their customers, fostering long-term loyalty and satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Analytics
Yes
Salesforce
Yes
Google Ads
Yes
Google Chrome
Yes
Google Tag Manager
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Looker
Yes
Matomo
Yes
Optimizely One
No
Integrations
Google Analytics
Yes
Salesforce
Yes
Google Ads
No
Google Chrome
No
Google Tag Manager
No
HubSpot CRM
No
HubSpot Customer Platform
No
Looker
No
Matomo
No
Optimizely One
Yes
Pricing Details
€10 per month
Monthly subscription without commitment
Free Trial
No
Free Version
No
Pricing Details
$100.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Magnetis
Founded
2011
Country
France
Website
www.magnetis.fr/solution-call-tracking/
Vendor Details
Company Name
Infinity Tracking
Founded
2010
Country
United Kingdom
Website
www.infinity.co
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
Yes
Call Routing
No
Caller Identification
Yes
Campaign Management
No
Conversion Tracking
Yes
IVR / Voice Recognition
No
Keyword Tracking
Yes
Product Features
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Revenue Intelligence
Actionable Insights
No
Alerts / Notifications
No
CRM Interactions
No
Call Scoring
No
Conversation Intelligence
No
Dashboard
No
Email/Message Interactions
No
Market Intelligence
No
Phone Call Interactions
No
Pipeline Visibility
No
Sales Coaching
No
Video Call Interactions
No