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Description
Establish a recurring billing model based on a cost-per-lead framework. Our system is designed to effectively filter out nearly all unsolicited calls. We offer integrated professional voice talent, complete with customization options tailored to your needs. Determine the origin of your customer calls and route them to the appropriate geographic area. Allow us to efficiently direct all your customer service, sales, and support inquiries to their rightful destinations. With a simple whisper integration, easily notify the company about the lead's identity and origin. We prioritize keeping your expenses low so you can focus on expanding your business. Connect your Twilio account to benefit from their competitive pricing. Easily purchase, host, and manage all necessary phone numbers for tracking from a single platform. Enjoy straightforward management with the capability to establish customized campaigns for each of your brands. Gain access to all your previously recorded calls and quickly export them with just a click. Our pricing is designed to accommodate your business needs, allowing for scalability in either direction at any time with our flexible pricing model. Additionally, we ensure that all systems are user-friendly to make your experience as smooth as possible.
Description
Channels (formerly CrazyCall), is a cloud-based call center app that's easy to use and inexpensive. It allows you to make and receive calls right from your browser without installing any software. Pick from more than 75 countries to start calling your clients and leads. It automates customer service and sales management, reduces costs, and helps you to organize your workflow. Channels connects to your preferred platforms. It allows you to have a conversation with customers without having to ask them dozens of questions. You can make your customers friends by making shorter, more meaningful calls. You can send and receive text messages to make your communication more diverse. Two-way text messages can help you reach customers who prefer text to the phone.
API Access
Has API
API Access
Has API
Integrations
Easyflow
HotelConnect
HubSpot CRM
HubSpot Customer Platform
Magento
Make
Pipedrive
Revamp CRM
Shopify
Wufoo
Integrations
Easyflow
HotelConnect
HubSpot CRM
HubSpot Customer Platform
Magento
Make
Pipedrive
Revamp CRM
Shopify
Wufoo
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$24 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Call Tracking Pro
Country
United States
Website
calltrackingpro.io
Vendor Details
Company Name
Channels
Founded
2014
Country
United States
Website
www.channels.app
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management