Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call SWEET! Call Accounting offers essential insights for optimizing your business operations effectively. With comprehensive reporting on all incoming, outgoing, and internal calls, you can assess your telecommunications activities from various perspectives. It allows you to monitor specific details related to individual extensions, departments, or multiple locations, enabling you to implement necessary adjustments to enhance productivity and efficiency at all levels. Save valuable time by setting up automatic delivery of the reports you require, whether daily, weekly, monthly, or as a one-time occurrence. Incorporating contact center analysis into your regular workflow is made easier with the convenience of scheduled reports. Access Call SWEET! through any web browser, empowering remote employees and managers to generate critical reports right from their home offices. With just a few clicks, you can obtain instant reports, and you have the flexibility to export any report in PDF or Excel format for further analysis or sharing. This user-friendly approach ensures that you remain informed and agile in your business decisions.
Description
Stop taking on everything alone; utilize SweetProcess to record those monotonous tasks that consume your valuable time, enabling you to expand your team and enhance your business. Capture the methods of how things are accomplished so that you can free yourself from the burden of managing every detail. With the repetitive tasks documented, you won’t find yourself trapped in a cycle of doing it all alone forever. Regardless of whether you oversee a large team or are bringing on your very first employee, SweetProcess provides the framework necessary for you to systematize processes and scale your business effectively. Concentrate on what truly matters, ensuring processes and tasks are organized in one central location to maintain focus on growth. By documenting these repetitive tasks, your team will have all the essential information at their fingertips, reducing the need for excessive emails and eliminating confusion. This approach not only streamlines operations but also fosters a more productive and empowered team that can contribute to your business’s success.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
for a team with up to 20 active members
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DATEL Software Solutions
Website
www.datel-group.com/solutions/call-sweet
Vendor Details
Company Name
SweetProcess
Founded
2012
Country
United States
Website
www.sweetprocess.com
Product Features
Call Accounting
By-Extension Reporting
No
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
No
Outbound Reporting
No
Unattended Call Management
No
Who Answered Log
No