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features
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support

Description

Call button for your Website Calls directly from visitors to your website. Call From Web allows your website visitors to call any number directly from their browser.

Description

Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

WordPress
Drupal
Facebook
Google Analytics
Google Sheets
LinkedIn
Magento
NetSuite
Parsey
Salesforce Agentforce Service
Shopify
Squarespace
Webflow
Wix
WooCommerce
X (Twitter)
Zapier
Zendesk

Integrations

WordPress
Drupal
Facebook
Google Analytics
Google Sheets
LinkedIn
Magento
NetSuite
Parsey
Salesforce Agentforce Service
Shopify
Squarespace
Webflow
Wix
WooCommerce
X (Twitter)
Zapier
Zendesk

Pricing Details

$19.99 per month
Free Trial
Free Version

Pricing Details

$19.95 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Call From Web

Founded

2013

Country

United States

Website

www.call-from-web.com

Vendor Details

Company Name

Velaro

Founded

2000

Country

United States

Website

www.velaro.com

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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