Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Call Box offers an all-encompassing solution for telephone communications that streamlines interactions and minimizes call handling inefficiencies. Say goodbye to outdated hardware systems that are complex to set up and costly to upkeep. With Call Box's adaptable and dependable VoIP system, you can swiftly implement changes as needed. By employing a distinctive blend of human assessments and machine learning, you can identify and rectify weaknesses in your phone operations. Foster a culture of accountability around phone usage through ongoing feedback mechanisms that can influence the outcome of a call during its course. Call Box ensures an exceptional caller experience with tailored call routing, specific time conditions, custom auto attendants, personalized voicemail greetings, and much more. As incoming calls are received, Call Box equips your agents with vital information such as customer history, lead source data, and performance metrics. Additionally, by analyzing prior interactions and predicting agent success, Call Box efficiently directs callers to the most appropriate destination. This innovative approach not only enhances communication but also empowers businesses with the tools needed to improve their overall telephony strategy.

Description

Our comprehensive solution significantly minimizes the risk of downtime by utilizing a sophisticated network, wireless backup systems, and continuous monitoring. It offers rapid deployment and effortless scalability, making it ideal for both single locations and vast networks, along with straightforward billing that avoids capital expenditures or the need for server infrastructure, while remaining compatible with a wide range of top-tier hardware providers. With over ten years of expertise in VoIP technology, our telecom platform serves as the core of businessphone.com, equipped with all the essential features your organization requires to thrive and expand smoothly to the cloud. Whether your organization operates from one site or hundreds, our ISP Management Service is thoughtfully crafted to guarantee optimal connectivity at the most competitive prices. We maintain direct partnerships with numerous ISPs and aggregators, enabling us to advocate effectively on your behalf, ensuring your connectivity needs are always met with excellence. This level of collaboration empowers us to tailor solutions that align perfectly with your business objectives.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Comcast Business VoiceEdge
Cox Business IP Centrex
Intercom
Spectrum Business Phone
Verizon Cloud

Integrations

Comcast Business VoiceEdge
Cox Business IP Centrex
Intercom
Spectrum Business Phone
Verizon Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Call Box

Founded

1988

Country

United States

Website

www.callbox.com

Vendor Details

Company Name

businessphone.com

Country

United States

Website

businessphone.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Alternatives

Alternatives

VoIP Much Reviews

VoIP Much

VoIP Much Phone Company