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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our software provides insights into who is reaching out to your business and which employees they are engaging with. You can easily identify the calls made by your staff, ensuring you remain informed about their efforts, the efficiency of your incoming call groups, and any inquiries from customers. With our solution, you can eliminate the uncertainty surrounding call interactions, as we handle all the details for you. Our software stands out due to our extensive experience in the industry, having developed Call Accounting Software since 1989 and supporting numerous businesses like yours. We recognize the critical information you require from your call reports and are adept at delivering it effectively. To further enhance your experience, we offer comprehensive online FAQ Help Screens along with live or remote technical support, ensuring your system consistently meets or exceeds your expectations. Should you ever encounter technical difficulties, rest assured that we are always ready to assist you promptly. We are committed to your satisfaction and the success of your business.

Description

Welcome to InfoDEN Pty Ltd, an Australian software company that focuses on creating specialized solutions for Hospitality Interfaces and PABX call logging, as well as telephone call accounting and billing software. At InfoDEN, we believe that delivering high-quality products is just the beginning of meeting our clients’ needs; we also prioritize exceptional customer service to ensure our clients receive a comprehensive solution that meets their expectations. Our current offerings include the PABX Call Logger as well as more than 30 different Hospitality Interfaces. For further details about InfoDEN's products or services, please reach out to our Sales Manager. We take pride in developing all of our Interfaces in-house, which allows us to tailor our standard PMS Hospitality Interfaces to incorporate additional custom features as necessary. Although a development fee may be applicable depending on the complexity of the requested customizations, we often absorb the development costs in most instances to benefit our clients. This commitment to customer satisfaction underscores our dedication to providing not just products, but also a partnership with our clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

RMS Cloud
Storable Newbook

Integrations

RMS Cloud
Storable Newbook

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comm One

Website

www.commone.com

Vendor Details

Company Name

InfoDen

Country

Australia

Website

www.infoden.com.au

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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