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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our software provides insights into who is reaching out to your business and which employees they are engaging with. You can easily identify the calls made by your staff, ensuring you remain informed about their efforts, the efficiency of your incoming call groups, and any inquiries from customers. With our solution, you can eliminate the uncertainty surrounding call interactions, as we handle all the details for you. Our software stands out due to our extensive experience in the industry, having developed Call Accounting Software since 1989 and supporting numerous businesses like yours. We recognize the critical information you require from your call reports and are adept at delivering it effectively. To further enhance your experience, we offer comprehensive online FAQ Help Screens along with live or remote technical support, ensuring your system consistently meets or exceeds your expectations. Should you ever encounter technical difficulties, rest assured that we are always ready to assist you promptly. We are committed to your satisfaction and the success of your business.

Description

Effortlessly combine billing and guest information with FCS Gateway, a sophisticated gateway and call accounting tool. This solution boasts a centralized platform that simplifies intricate interface demands and integrations for its users. Additionally, FCS Gateway is equipped with multi-language functionality, making it accessible to a diverse range of industry professionals. With the convenience of remote access, users can conduct reporting and maintenance from virtually anywhere at any time. FCS Gateway not only enhances billing and guest data integration but also serves as a comprehensive solution offering call accounting, billing, and extensive interface capabilities compatible with all leading PMS and PABX systems available today. Furthermore, it provides hosted billing options for various services, including call billing, mini-bar charges, food and beverage services, video rentals, internet access, and bundled billing solutions. The system also supports integration with other third-party applications, ensuring a smooth billing process with the PMS. This makes FCS Gateway an invaluable asset for businesses looking to streamline their operations and improve efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comm One

Website

www.commone.com

Vendor Details

Company Name

FCS Computer Systems

Founded

1982

Country

Singapore

Website

fcscs.com/more-solutions/

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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