Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.
Description
The IntelligentCross® ATS features a groundbreaking AI-driven matching engine that is unique in its ability to execute trades at the most advantageous moments, tailored specifically for each stock to achieve transactions close to their fair value. This innovative approach helps ensure that market movements do not adversely affect your trading experience. Our adaptive AI continuously assesses its trading effectiveness and evolves in response to varying market dynamics, setting a new standard for trade execution venues. By matching orders at precise intervals, mere micro/milliseconds apart, IntelligentCross significantly reduces the likelihood of market reactions after trades are executed. The matching schedules are determined for each security through a pioneering closed-loop measurement-optimization-calibration AI cycle, which enables the platform to consistently enhance its performance in response to shifting market conditions. This optimization framework addresses the dual goals of minimizing market impact while simultaneously maximizing liquidity, effectively transforming the trading landscape for participants. Such advancements in technology not only enhance execution quality but also grant traders a strategic edge in an ever-changing market environment.
API Access
Has API
API Access
Has API
Integrations
Azure Marketplace
Linc
Pricing Details
$15000 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HigherGround
Founded
1973
Country
United States
Website
www.higherground.com/calibre
Vendor Details
Company Name
Imperative Execution
Founded
2016
Country
United States
Website
www.imperativex.com/intelligentcross
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning