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ease
features
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support

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Description

Cacao is a software solution designed for generating and managing Google reviews, specifically tailored for restaurant chains, franchises, and retail enterprises with multiple locations. Utilizing geolocated QR technology, the platform facilitates an increase in Google reviews by seamlessly directing customers to the nearest point of sale, thus enhancing both the review collection process and the overall customer experience. By consolidating all Google reviews, ratings, and performance metrics into a unified dashboard, Cacao empowers operations, marketing, and customer experience teams to effectively oversee their brand's reputation across various locations. Teams can also investigate review patterns, benchmark different locations, identify negative responses, and utilize AI-driven automation to respond to reviews, all while ensuring consistent brand messaging across the board. Additionally, the platform boasts integration capabilities with Google Business Profile and POS systems, which further streamlines the workflows associated with generating reviews and maximizing customer engagement. Ultimately, Cacao equips businesses with the tools necessary to enhance their online presence and foster stronger customer relationships.

Description

Ziksta is an AI-powered restaurant feedback intelligence platform built specifically for multi-location restaurant brands that need better visibility into customer experience across their network. The platform connects to Google Business Profiles and collects in-store feedback from guests, combining both sources to create a comprehensive view of how each outlet is performing. Using sentiment analysis, natural language processing, and NPS tracking, Ziksta interprets thousands of reviews and feedback signals to identify operational patterns and performance issues. Instead of overwhelming teams with raw data, the platform highlights clear insights such as service delays, staff behavior concerns, or food quality inconsistencies. These insights are translated into actionable recommendations that each outlet can follow to improve performance. Ziksta also helps headquarters teams distinguish between localized problems and brand-wide issues, ensuring that operational improvements are targeted and effective. Through a unified dashboard, leadership and restaurant managers can track trends, identify underperforming locations, and monitor improvements over time. By transforming customer feedback into structured operational intelligence, Ziksta enables restaurant chains to maintain brand standards, respond to customer concerns faster, and protect their online reputation before ratings decline.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

Google Business Profile

Integrations

Google Business Profile

Pricing Details

$30/month/user
Free Trial
Free Version

Pricing Details

$50
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cacao

Founded

2023

Country

Argentina

Website

www.cacao.to

Vendor Details

Company Name

Ziksta

Founded

2025

Country

Finland

Website

www.ziksta.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

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