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Description
Slash your phone expenses by as much as 60%, enjoying unlimited calls across the USA and Canada along with more than 30 features tailored for remote work. Benefit from exceptional customer support dedicated to your needs, while retaining your existing phone numbers. Take advantage of a limited-time offer for a free IP phone, and enjoy direct access to a responsive account manager through phone or email for any adjustments or inquiries regarding your phone system. With no contracts or risks involved, you can enjoy flexible month-to-month service that helps you keep more of your hard-earned money, as we typically deliver 60% savings on your phone bill. If you discover a better offer elsewhere, we are committed to trying to beat it! Included in your single monthly fee are over 30 features, such as auto-attendant, unlimited calling, voicemail-to-email, music-on-hold, ring groups, and much more. Simply plug in the pre-configured IP phones we send you, and you'll be ready to make calls in minutes, with call routing set up to meet your specific needs. This phone system is crafted to be both reliable and secure from the very beginning, ensuring peace of mind for all your communication needs. Plus, transitioning to our service is seamless, allowing you to focus on your business rather than technical complications.
Description
Cool Telecom offers a cloud-based phone system tailored for businesses of all sizes, featuring a versatile interface that integrates CRM and Helpdesk functionalities to boost sales and enhance communication for support teams. Clients can quickly acquire phone numbers from over 50 countries, adjust their workforce according to seasonal demands, and benefit from comprehensive insights via real-time analytics. The platform is accessible on any device, allowing users to make and receive calls from virtually anywhere.
With the multifunction app from Cool Telecom, users can efficiently manage call routing based on IVR choices, agent expertise, time zones, and other criteria, all facilitated by a user-friendly dashboard. Additionally, the platform provides advanced, real-time analytics regarding agent and team performance, enabling monitoring through a live feed and allowing data cross-referencing with existing CRM systems for deeper insights and opportunities for enhancement. This functionality ensures that businesses not only remain connected but also continuously improve their customer service and operational efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$14.99 per user per month
Free Trial
Free Version
Pricing Details
€10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CaberTel
Founded
2015
Country
United States
Website
cabertel.com
Vendor Details
Company Name
Cool Telecom
Founded
2021
Country
France
Website
www.cool-telecom.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
