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Average Ratings 70 Ratings

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Description

CXT Software is redefining delivery logistics with technology that’s autonomous, intelligent, and built for trust. Designed for courier and last-mile delivery companies, our platform empowers teams to automate dispatching, streamline operations, and ensure secure, compliant deliveries. From recurring route work to time-critical shipments in industries like healthcare, retail, and distribution, CXT helps logistics businesses scale with confidence. Our complete solution includes robust operations tools, a high-performing driver app, and a configurable client portal — all working together to simplify logistics management and improve service outcomes. With more than 25 years of innovation behind us and a customer base across North America, we are leading the evolution from manual processes to AI-powered TMS platforms that think ahead, respond instantly, and run with minimal oversight. Ready to modernize your delivery operations? Schedule a no-pressure demo and see what’s possible with CXT Software.

Description

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CDYNE
Extensiv Warehouse Manager
Google Maps
Meetrics
Microsoft Dynamics GP
Microsoft Power BI
Openforce
QuickBooks Online
QuickBooks Online Advanced
Sage 500
Tableau
Worldpay

Integrations

CDYNE
Extensiv Warehouse Manager
Google Maps
Meetrics
Microsoft Dynamics GP
Microsoft Power BI
Openforce
QuickBooks Online
QuickBooks Online Advanced
Sage 500
Tableau
Worldpay

Pricing Details

$600 per month
Free Trial
Free Version

Pricing Details

$74.99
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CXT Software

Founded

1999

Country

United States

Website

cxtsoftware.com

Vendor Details

Company Name

SMART

Founded

1998

Country

United States

Website

www.smart.software

Product Features

Courier

Elevate your delivery and courier services with our all-in-one software solution! We offer a full suite of tools designed to optimize every aspect of your operations, from efficient route management to live tracking and effective customer interaction. With 25 years of expertise, our dedicated team has crafted cutting-edge technology tailored to address the unique obstacles faced by couriers throughout North America. Discover the advantages of using CXT Software: - Efficient dispatching: Easily oversee and allocate routes to enhance operational efficiency. - Robust driver application: Provide your drivers with essential resources for successful deliveries. - Tailored client portal: Boost transparency and improve customer satisfaction through real-time updates and tracking. Don't just rely on our claims; experience the capabilities of CXT Software firsthand with a customized demonstration. Learn how we can transform your courier operations and help you surpass customer expectations.

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

CXT specializes in overseeing comprehensive enterprise delivery processes from start to finish. Their platform encompasses a range of features including optimization of dispatch, live tracking, management of drivers, electronic proof of delivery, handling of exceptions, and customer alerts, all integrated into a single solution. Tailored for medical courier services, pharmaceutical logistics, and laboratory specimen transportation, CXT ensures high delivery accuracy and thorough documentation to meet compliance standards. With over 14 million deliveries coordinated each month throughout North America, their all-in-one platform eliminates any operational gaps.

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Last Mile Delivery

CXT is a specialized software solution designed for last-mile delivery operations within critical sectors. It serves medical couriers, pharmaceutical suppliers, and delivery networks governed by strict regulations. CXT enables users to manage dispatch processes, enhance route efficiency, obtain proof of delivery, and maintain a detailed chain of custody — all on a large scale. This platform is specifically designed for environments where the effectiveness of last-mile delivery plays a crucial role in patient outcomes and adherence to regulatory standards. It has gained the confidence of major courier networks throughout North America.

Logistics

Revolutionize your logistics operations and master the last mile with our state-of-the-art software platform, meticulously crafted to tackle the intricacies of the North American supply chain. With over 25 years of experience, CXT Software has established itself as a reliable ally for courier and route delivery services, leading the way in innovative solutions that enhance dispatching, driver oversight, and logistics management across various sectors, including healthcare, pharmaceuticals, retail, and distribution. Our suite of software offers a wide range of operations management tools, a robust driver application, and a customizable client portal, all designed to meet your specific needs and boost efficiency throughout the delivery journey. Discover how our cutting-edge technology can transform your business by scheduling a personalized demonstration with no obligations today. Allow us to illustrate how CXT Software can redefine your last-mile delivery operations.

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Route Planning

Transform your delivery processes and master the final mile with CXT Software! Our all-encompassing platform is crafted to enhance every facet of your route planning and delivery management. With a legacy of 25 years supporting courier and delivery businesses across North America, we are attuned to your specific challenges. Our software features: - Smart Route Optimization: Plan the most effective routes to conserve time, fuel, and resources efficiently. - Live Tracking: Enjoy full visibility of your drivers and deliveries, guaranteeing timely performance. - Automated Dispatching: Streamline your dispatch process with automated workflows and notifications for drivers. - Customer Engagement Features: Keep your customers updated with real-time tracking information and delivery alerts. We pride ourselves on being more than just a software supplier; we are your ally in achieving success. Our committed team is continuously innovating to equip you with the latest advancements in route planning and delivery management tools.

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Shipment Tracking

CXT provides organizations in the courier industry with immediate insights into their shipments, tracking each package from the moment it is dispatched until the recipient signs for it. The system automatically records crucial information such as the current location of drivers, the status at various stops, alerts for any exceptions, and comprehensive chain-of-custody records. Designed specifically for medical couriers and deliveries subject to strict regulations, CXT addresses the compliance challenges posed by tracking gaps. The platform also features automated notifications sent to customers via SMS and email, minimizing the need for status inquiries and ensuring that senders remain updated without requiring input from dispatchers.

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

CXT oversees the management of incoming shipping processes for large courier networks focused on medical, pharmaceutical, and regulated goods. From the point of order entry to carrier selection, documentation, tracking, and final delivery confirmation, every step is designed to adhere to compliance standards right from the initial scan. Designed specifically for courier services, CXT prioritizes both the integrity of shipments and the thorough documentation of the chain of custody, ensuring that speed does not compromise quality. Each shipment is accompanied by a complete audit trail, detailing every movement and checkpoint.

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Transportation Dispatch

The dispatch module from CXT is engineered to meet the demands of large enterprises. It allows you to oversee numerous drivers and routes at once, featuring a real-time dashboard that displays every stop, current status, and any exceptions. Specifically tailored for medical courier services, this system is crucial where swift dispatch decisions are essential, as incorrect assignments can have significant ramifications. It includes comprehensive driver management, adaptive workload distribution, and integrated exception handling, eliminating the need for additional tools.

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management

CXT specializes in robust transportation management solutions tailored for courier networks operating within regulated sectors. Their comprehensive services include everything from order processing and dispatching to driver oversight, real-time monitoring, exception management, and invoicing. CXT also offers advanced compliance features specifically designed for medical and pharmaceutical logistics, such as chain-of-custody records, electronic signing capabilities, and workflows for temperature-sensitive shipments. The platform efficiently manages over 14 million deliveries each month throughout North America.

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Trucking

CXT facilitates logistics management for enterprises that need immediate dispatch capabilities, workload distribution, and delivery record-keeping. It offers features such as multi-stop route optimization, driver allocation, vehicle capacity monitoring, and electronic proof of delivery, specifically designed for scenarios where each shipment necessitates proper documentation. The Open API allows seamless integration of CXT with current TMS and ERP systems, eliminating the need for a complete overhaul.

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Product Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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