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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CTRL Commerce is an AI-powered B2B ecommerce, sales, and CRM platform designed to simplify complex business-to-business operations. It is built for growing companies that need better control over customer data, sales workflows, pricing, catalogues, finance processes, and order management. The platform integrates with existing ERP systems so teams can connect business data, reduce delays, and keep information aligned across departments. Sales, operations, finance, customer service, and product teams can use CTRL Commerce to work from a shared source of truth instead of relying on disconnected systems. The platform brings together B2B ecommerce, CRM, digital marketing, merchandising, personalization, customer insights, customer service, sales team management, and sales order tools. It also includes features for dynamic pricing, catalogue management, PIM, risk management, B2B customer management, invoicing, credit control, and reporting. CTRL Commerce helps automate repetitive tasks, streamline workflows, reduce manual handoffs, and improve real-time visibility across the entire customer journey. Its scalable cloud-based architecture gives businesses the flexibility to expand as sales channels, customers, and operational needs become more complex. By combining ecommerce, CRM, ERP connectivity, and AI-driven business tools, CTRL Commerce helps B2B companies operate with more clarity and confidence.

Description

ChannelCenter serves as the intersection of sophisticated Customer Experience (CX) and Digital Efficiency. There exists a clear correlation between customer experience and revenue generation. This customer engagement platform not only enhances but also enriches the interactions you have with your clients. By offering a digital touchpoint for engagement, customers gain the ability to transact and self-serve, all while enjoying increased visibility, control, and transparency. System integrators operate in a highly intricate landscape, crafting tailored solutions for their clients. However, achieving customer visibility into the full spectrum of a system integrator's offerings can often be challenging, if not impossible. The ChannelCenter Ecommerce platform empowers system integrators to showcase their product and service catalog, which is also utilized in the Configure, Price, Quote (CPQ) process, thereby providing the market with a more comprehensive understanding of what they offer. This platform can facilitate features such as click-to-buy capabilities, integrated payment solutions, and even lead generation strategies, making it a versatile tool for enhancing business operations. Ultimately, it bridges the gap between complex offerings and customer access, ensuring a smoother transaction experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

PayPal
Stripe

Integrations

PayPal
Stripe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CTRL Commerce

Founded

1999

Country

United Kingdom

Website

ctrl-commerce.com

Vendor Details

Company Name

Channel Center

Founded

2016

Country

South Africa

Website

channel.center/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Product Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

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