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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CTRL Commerce is an AI-powered B2B ecommerce, sales, and CRM platform designed to simplify complex business-to-business operations. It is built for growing companies that need better control over customer data, sales workflows, pricing, catalogues, finance processes, and order management. The platform integrates with existing ERP systems so teams can connect business data, reduce delays, and keep information aligned across departments. Sales, operations, finance, customer service, and product teams can use CTRL Commerce to work from a shared source of truth instead of relying on disconnected systems. The platform brings together B2B ecommerce, CRM, digital marketing, merchandising, personalization, customer insights, customer service, sales team management, and sales order tools. It also includes features for dynamic pricing, catalogue management, PIM, risk management, B2B customer management, invoicing, credit control, and reporting. CTRL Commerce helps automate repetitive tasks, streamline workflows, reduce manual handoffs, and improve real-time visibility across the entire customer journey. Its scalable cloud-based architecture gives businesses the flexibility to expand as sales channels, customers, and operational needs become more complex. By combining ecommerce, CRM, ERP connectivity, and AI-driven business tools, CTRL Commerce helps B2B companies operate with more clarity and confidence.

Description

ChannelCenter serves as the intersection of sophisticated Customer Experience (CX) and Digital Efficiency. There exists a clear correlation between customer experience and revenue generation. This customer engagement platform not only enhances but also enriches the interactions you have with your clients. By offering a digital touchpoint for engagement, customers gain the ability to transact and self-serve, all while enjoying increased visibility, control, and transparency. System integrators operate in a highly intricate landscape, crafting tailored solutions for their clients. However, achieving customer visibility into the full spectrum of a system integrator's offerings can often be challenging, if not impossible. The ChannelCenter Ecommerce platform empowers system integrators to showcase their product and service catalog, which is also utilized in the Configure, Price, Quote (CPQ) process, thereby providing the market with a more comprehensive understanding of what they offer. This platform can facilitate features such as click-to-buy capabilities, integrated payment solutions, and even lead generation strategies, making it a versatile tool for enhancing business operations. Ultimately, it bridges the gap between complex offerings and customer access, ensuring a smoother transaction experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PayPal No 
Stripe No 

Integrations

PayPal Yes 
Stripe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CTRL Commerce

Founded

1999

Country

United Kingdom

Website

ctrl-commerce.com

Vendor Details

Company Name

Channel Center

Founded

2016

Country

South Africa

Website

channel.center/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Returns Management No 
Sales Forecasting No 
Shipping Management No 
Warehouse Management No 

Product Features

Channel Management

Campaign Management No 
Channel Analytics Yes 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management Yes 
Partner Management Yes 
Product Management Yes 
Reseller Management Yes 

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management No 
Warehouse Management No 

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