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Description
In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.
Description
NexusNETVIEW stands out as the premier platform for communication service providers, offering unparalleled scalability and reliability in real-time monitoring, analytics, and automation for services and applications. It enables immediate presentation of end-to-end data, facilitating quicker decision-making and enhancing customer journey management and orchestration. Users can effortlessly drill down from comprehensive service and application performance metrics to the minutiae of individual data bits and bytes in three clicks or fewer. Its innovative dual mediation architecture supports limitless use cases, along with analytics and cost-effective customizations. With a legacy spanning over three decades, it has established itself as a reliable and independent data foundation, catering to needs such as billing, fraud prevention, customer support, international roaming, partner interconnect, and a variety of other applications, ultimately driving efficiency and improving service delivery. NexusNETVIEW continues to evolve, ensuring that communication service providers are equipped with the tools necessary for success in a rapidly changing digital landscape.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Devart ODBC Drivers
Microsoft Azure
Vertex
Integrations
Amazon Web Services (AWS)
Devart ODBC Drivers
Microsoft Azure
Vertex
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CSG International
Founded
1994
Country
United States
Website
www.csgi.com/products/encompass/
Vendor Details
Company Name
Nexus Telecom
Founded
1994
Country
Switzerland
Website
nexustelecom.com
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP