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Description
In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.
Description
CSG Singleview is an all-encompassing billing and revenue management solution tailored for communication service providers, enabling them to effectively capitalize on their evolving network resources and implement innovative business strategies. Featuring a cohesive architecture that merges policy management, rating, charging, and billing processes, the platform streamlines the oversight of a wide range of services and subscription models. With its user-friendly interface and guided offer creation tool, staff can easily set up new products without the need for specialized technical expertise, allowing for swift market introductions. Singleview is versatile in its deployment options, available both in the cloud and on-premises, capable of managing millions of subscribers while processing a vast number of transactions instantaneously. Moreover, its adaptability ensures that CSPs can monetize a diverse array of services across multiple network types, such as wireless, wireline, IP, and future-oriented networks, thereby enhancing their competitive edge in the market. This robust platform not only supports existing business models but also empowers providers to innovate and expand their service offerings continuously.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Microsoft Azure
Vertex
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CSG International
Founded
1994
Country
United States
Website
www.csgi.com/products/encompass/
Vendor Details
Company Name
CSG International
Founded
1994
Country
United States
Website
www.csgi.com/products/singleview/
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP