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Average Ratings 0 Ratings
Description
Many current operators still rely on outdated methods of testing their end-to-end quality, primarily using passive monitoring and addressing issues reactively rather than proactively. Although this strategy may have sufficed in earlier times, changing customer expectations have made enhancing user experience essential for ensuring satisfaction, loyalty, and revenue generation. With CSG Assure, you can monitor quality proactively from the network all the way to the end user. This solution aids carriers in safeguarding their margins through guaranteed CLI delivery and other vital quality attributes. Additionally, CSG Assure caters to SMS aggregators that require prompt and accurate SMS delivery, as well as mobile operators striving to offer an impeccable experience for customers while traveling internationally. By leveraging our network operations center, you can benefit from comprehensive service level monitoring around the clock, ensuring all aspects of your service are optimally managed and maintained. This approach not only streamlines operations but also enhances overall customer trust and satisfaction.
Description
VoIP monitoring software that provides deep insight into WAN performance and critical call QoS metrics. SolarWinds®, VoIP & Network Quality Manager can help you monitor VoIP performance by analysing Call Detail Records generated from Cisco CallManager and Avaya Communication Manager. This will enable you to identify and eliminate distortions, latency and noise. VNQM allows you to easily analyze call detail files (CDRs) from Cisco and Avaya Communication Managers, and identify metrics such as latency and network jitter. You can also avoid packet delays in VoIP calls. SolarWinds VNQM offers a variety of powerful capabilities, including monitoring VoIP call quality of services (QoS), packet loss and latency, as well as monitoring site-tosite WAN performance with Cisco IP SLA technology. You can also correlate call issues with WAN performance to assist in troubleshooting.
API Access
Has API
API Access
Has API
Integrations
Flow
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CSG
Founded
1994
Country
United States
Website
www.csgi.com/portfolio/digital-wholesale/assure/
Vendor Details
Company Name
SolarWinds
Founded
2000
Country
United States
Website
www.solarwinds.com/voip-network-quality-manager
Product Features
VoIP Monitoring
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
Product Features
VoIP Monitoring
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting