CSG Assure Description
Today's majority of operators continue to test their end to end quality inefficiently using the old passive monitoring approach and reactive manual testing to address an issue. This approach was acceptable in the past but customer demands change and make it more important to ensure customer satisfaction, loyalty, and revenue. CSG Assure allows you to monitor quality from the network all the way to the end subscriber. CSG Assure is a service that helps carriers protect their margins through guaranteed CLI delivery and other quality features. CSG Assure is also available to SMS aggregators who require timely and accurate delivery of SMS and mobile operators who want to provide an exceptional user experience for customers traveling abroad. Our network operations center will provide 24/7 monitoring and service level monitoring.
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