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Description
Regardless of the sector, whether established or a new player, organizations need to swiftly introduce, learn from, and expand their digital service offerings to remain competitive, foster brand loyalty, and sustain a long-lasting consumer base in B2C, B2B, and B2B2X contexts. However, transformation is not instantaneous; it requires a balance between speed to market and maximizing revenue from existing services. Ascendon is a cloud-based, software-as-a-service (SaaS) platform that facilitates the launch of new digital services and allows companies to engage effectively in the federated digital economy. Furthermore, it enables a gradual transition to a business model that significantly lowers operational costs, fully digitizes both front and back offices, and integrates both new and existing digital services into a cohesive customer relationship. Organizations can migrate subscribers from outdated systems to Ascendon at their own pace, ensuring they have all the necessary capabilities to support a comprehensive digital services initiative without the need for additional infrastructure. This approach empowers businesses to innovate while maintaining operational efficiency.
Description
The rapid advancement of digitization is fundamentally changing the landscape of contemporary communication markets. With customer preferences and behaviors continually shifting, it is imperative for service providers to quickly adapt in order to meet the expectations of their clientele. To thrive in the 5G era, service providers must focus on constructing digital ecosystems, anticipating client needs, and prioritizing a digital-first customer journey, which will be vital for fostering innovation, exploring new markets, and becoming industry leaders. Netcracker possesses the necessary expertise, culture, and resources to assist service providers in evolving their businesses to succeed in a digital-centric economy. Our forward-thinking solutions, state-of-the-art technology, and service offerings are designed to help service providers realize their digital transformation ambitions while achieving specific business objectives that drive growth and enhance profitability. Additionally, Netcracker Cloud Transformation Services offer a robust set of best practices and methodologies to ensure that cloud-based transformation initiatives align with overarching business goals, ultimately positioning service providers for long-term success. By leveraging these resources, service providers can confidently navigate the complexities of digital transformation.
API Access
Has API
API Access
Has API
Integrations
Casa Systems
FaPipe IPVPN
Junos Traffic Vision
Onis Digital Architect
Soft-ex
xfactrs
Integrations
Casa Systems
FaPipe IPVPN
Junos Traffic Vision
Onis Digital Architect
Soft-ex
xfactrs
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CSG
Founded
1994
Country
United States
Website
www.csgi.com/portfolio/ascendon/
Vendor Details
Company Name
Netcracker
Founded
1993
Country
United States
Website
www.netcracker.com
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting