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Description
An intuitive drag-and-drop screen designer allows users to craft a digital journey featuring tailored CSS and streamlined workflows for seamless processing. This platform comes equipped with ready-to-use industry and product-specific templates that can be modified with ease. By merging an easy-to-navigate user interface, an advanced process designer, and intelligent business rule engines, organizations can accelerate the implementation of their digital strategies. The tool supports the creation of responsive designs that function effectively across various devices, enhancing user engagement and providing a smooth experience. Customers are empowered to take charge of their journey, allowing for the conversion of spontaneous sales opportunities. Additionally, users can design sophisticated, integrated journeys with automated business rules that enable immediate fulfillment. By employing effective customer-centric methodologies, this solution breaks down silos and significantly shortens the time required to develop digital journeys by 70% through its codeless drag-and-drop functionality. Such capabilities not only streamline the design process but also ensure that businesses can adapt swiftly to changing market demands.
Description
Enhance customer experiences by centralizing decision-making and dismantling organizational barriers using Kitewheel's exceptional range of pre-built capabilities. Integrate your data effortlessly through versatile out-of-the-box connectors that function across various channels, systems, and databases. Utilize Kitewheel’s ID Manager to link identifiers and behaviors to individual profiles, providing a comprehensive 360-degree view of each customer. Employ advanced real-time Journey Analytics to visualize and analyze customer interactions and engagements over time across all channels. Tailor your customer journey to align with specific objectives, creating remarkable experiences with our user-friendly journey mapping tool designed for marketers. Determine the optimal next steps for each customer using our real-time, scalable decision-making engine, which is recognized as a leader in its field. Furthermore, streamline processes and enhance journey effectiveness by leveraging our integrated AI, Machine Learning, and journey path testing capabilities. By adopting these innovative solutions, organizations can foster a more cohesive approach to customer engagement and satisfaction.
API Access
Has API
API Access
Has API
Pricing Details
$15.00/month/user
Free Trial
Free Version
Pricing Details
$5,000 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Acidaes Solutions
Founded
2001
Country
India
Website
www.crmnext.com
Vendor Details
Company Name
Kitewheel
Founded
2013
Country
United States
Website
kitewheel.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis