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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alumio
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Dynamics 365 Customer Service
Microsoft Azure
Microsoft Copilot Studio
Microsoft Dynamics 365
Microsoft Entra ID
Microsoft Excel
Microsoft Power BI
Microsoft Power Platform
Microsoft Teams
Nuance Contact Center AI
Nuance Conversational IVR
Nuance Digital Engagement Platform
Nuance Gatekeeper
Nuance Mix
PowerPoint
SYSPRO ERP
Skynamo

Integrations

Alumio
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Dynamics 365 Customer Service
Microsoft Azure
Microsoft Copilot Studio
Microsoft Dynamics 365
Microsoft Entra ID
Microsoft Excel
Microsoft Power BI
Microsoft Power Platform
Microsoft Teams
Nuance Contact Center AI
Nuance Conversational IVR
Nuance Digital Engagement Platform
Nuance Gatekeeper
Nuance Mix
PowerPoint
SYSPRO ERP
Skynamo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

SYSPRO

Founded

1978

Country

United States

Website

www.syspro.com

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/microsoft-cloud/contact-center

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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