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Description

Traditional paper sign-in sheets are being phased out in favor of tablets, which provide businesses with a more efficient and organized approach to managing customer interactions from the moment they enter. An intuitive app effectively captures each customer's name and their specific requirements, while also recording the exact time of entry and displaying a categorized list across the networked computers. Empower your team with the necessary tools to address customer needs more swiftly and effectively. By automatically categorizing customers based on their purpose of visit and the relevant department, the need for a dedicated greeter is eliminated, allowing customers to connect directly with the appropriate staff member. This streamlined process not only enhances response times but also ensures that each customer's needs are met promptly. Additionally, management can access insightful reports that analyze customer traffic patterns and trends, as well as evaluate staff performance and overall office productivity, ultimately leading to improved service delivery. Adopting this digital method not only modernizes the customer sign-in process but also significantly enhances operational efficiency across the business.

Description

Carbonara App allows you to accept reservations by phone, email, or webform and then manage them manually. You can also offer customers the option to book online using the online booking system. Carbonara App allows you to manage your tables, and indicate where customers will be seated. Your staff can work together to seat customers quicker by using more than one tablet or phone. You can easily access Carbonara App to manage your bookings and take them down. Any member of your staff can access the bookings page via their smartphone. With a phone number, add a customer to the queue. The customer will receive a pre-programmed message (and customizable) confirming that they are on the waitlist.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$34 per month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Carbonara is a 100% free management platform for restaurant. No monthly costs, per booking fee or any other costs.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Check In Systems

Founded

2004

Website

www.cqueue.com

Vendor Details

Company Name

Carbonara

Founded

2020

Country

United States

Website

www.carbonaraapp.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management Yes 
Rate Management No 
Room Booking Management No 
Third Party Booking Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations Yes 
Feedback Management No 
Guest Data No 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics No 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization No 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

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