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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The digital guest folder enhances personalized service within the hotel at all the right moments, providing support to guests before, during, and after their visit. With CODE2ORDER, hotels can implement a fully automated check-in process, allowing guests to enter all necessary information for check-in and check-out using their personal devices or kiosks located at the reception area. Additionally, the Journey Mailing solution enables hotels to automatically send timely and relevant emails to guests, eliminating the need for manual dispatch once templates are set up. This digital companion allows guests to conveniently complete their check-in information from home or while on the go, substantially reducing wait times at the check-in desk and ensuring a more satisfying experience for customers as they arrive. As a result, this system not only streamlines operations but also significantly enhances guest satisfaction.

Description

DACK offers a comprehensive operator portal that empowers managers to oversee, tailor, and enhance the guest experience through features like messaging, verification, and check-in/check-out processes. With the innovative DACK app, guests can head directly to their accommodations—be it a room, home, or apartment—without the need to interact with front desk staff or rental offices. The app facilitates seamless check-ins and grants access via mobile keys or key codes, ensuring convenience for users. Moreover, guests can discover detailed information about their lodging's amenities, nearby attractions, and specific stay instructions, all at their fingertips. DACK also features a revenue-generating upsell platform that enables operators to expand their income beyond standard guest bookings. Basic add-ons, such as adjustable check-in times and pet fees, can significantly enhance profitability, but the possibilities are endless. With our versatile upsell platform, you can provide unique offerings like private chefs, ski equipment rentals, or baby gear—anything that could elevate the guest experience and satisfaction. This not only enriches their stay but also fosters loyalty, encouraging them to return in the future.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OwnerRez No 

Integrations

OwnerRez Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CODE2ORDER

Founded

2015

Country

Germany

Website

www.code2order.com

Vendor Details

Company Name

DACK

Founded

2021

Country

United States

Website

www.dackinc.com

Product Features

Product Features

Alternatives

Alternatives

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Criton

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