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Description
This comprehensive and user-friendly professional call accounting solution operates on Microsoft PCs and interfaces seamlessly with any PABX system via its SMDR or CDR port using either a serial connection (RS232) or a network Ethernet connection. It gathers vital data, including records of all calls processed through the PABX system, whether incoming or outgoing. The software is crafted for simplicity, allowing users to navigate reports organized in tree-like structures (boards) with summary data that can be double-clicked to reveal sub-reports or detailed call tables, thus minimizing the need for extensive data entry. It offers a total of 14 standard reports, alongside 63 visually appealing 2D and 3D bar chart reports, and features comprehensive database management options covering Users, Extensions, Departments, Phonebooks, CO-Lines, and Pricing. Additionally, the software supports both automatic and manual report printing, enforces multi-user password protection, includes inactivity detection that prompts a return to the login screen, and provides real-time PABX status updates, making it an essential tool for efficient call management in any organization.
Description
Listening to voice messages can often be a cumbersome and time-consuming task. VoxSciences™ revolutionizes this process by converting voice messages into text, allowing them to compete equally with email, SMS, and instant messaging while bringing along benefits like textual search capabilities. Our innovative VERBS (Virtual Engine for Recognition of Basic Speech) technology seamlessly transforms voice messages into text and delivers them through options such as email, SMS, or an API interface. The voicemail-to-text service is perfect for both individual and corporate voicemail systems. For organizations that require high-volume voice message transcription, our XML API is particularly beneficial, serving larger companies engaged in Voice of the Customer analysis, comment lines, and network or PABX operators and affiliates. Voice of the Customer represents a strategic market research approach that yields a comprehensive understanding of customer desires and requirements, analyzing feedback collected from a variety of channels, including email, web platforms, and IVR surveys. This method not only enhances customer satisfaction but also helps organizations tailor their services to better meet evolving consumer needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$539
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MarwanSoft
Founded
1990
Country
Kuwait
Website
www.CppWebExpert.com
Vendor Details
Company Name
VoxSciences
Website
www.voxsci.com
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition