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Average Ratings 15 Ratings

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ease
features
design
support

Description

This comprehensive and user-friendly professional call accounting solution operates on Microsoft PCs and interfaces seamlessly with any PABX system via its SMDR or CDR port using either a serial connection (RS232) or a network Ethernet connection. It gathers vital data, including records of all calls processed through the PABX system, whether incoming or outgoing. The software is crafted for simplicity, allowing users to navigate reports organized in tree-like structures (boards) with summary data that can be double-clicked to reveal sub-reports or detailed call tables, thus minimizing the need for extensive data entry. It offers a total of 14 standard reports, alongside 63 visually appealing 2D and 3D bar chart reports, and features comprehensive database management options covering Users, Extensions, Departments, Phonebooks, CO-Lines, and Pricing. Additionally, the software supports both automatic and manual report printing, enforces multi-user password protection, includes inactivity detection that prompts a return to the login screen, and provides real-time PABX status updates, making it an essential tool for efficient call management in any organization.

Description

Serial Port Monitor is a professional application that allows you to read and record serial data through your computer's serial ports. This program is an invaluable tool for developers and users of hardware that uses COM ports to transfer serial data. RS232 Port Monitor has many powerful features, such as advanced filtering and search options and built-in terminal. It also includes data visualizers and the ability to save serial communication data to a file. The interface is simple and intuitive and does not require programming skills. Serial Port Monitor is available in three editions: Standard, Professional, and Company. You can simulate sending special commands to the monitored ports by using the terminal mode. This allows you to monitor the response of the COM port as well as the device connected to it.

API Access

Has API

API Access

Has API

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$539
Free Trial
Free Version

Pricing Details

$199 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MarwanSoft

Founded

1990

Country

Kuwait

Website

www.CppWebExpert.com

Vendor Details

Company Name

Electronic Team, Inc.

Founded

2001

Country

USA

Website

www.electronic.us/products/serial-port-monitor/

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Product Features

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

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