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features
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support

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Description

Our dedicated housing team puts in relentless effort before, during, and after your event to ensure you receive recognition for every room reserved and to help you steer clear of expensive attrition fees. Additionally, we prioritize the satisfaction of your attendees. With your organization's strategic objectives at the forefront, we aim to create the perfect blend of hotel room availability while accurately forecasting demand and setting up transparent policies and procedures. Each year, we negotiate over 500,000 room nights across an extensive hotel network, always striving to secure contracts that feature the most favorable terms, provide competitive rates, deter unnecessary bookings, and reduce the risk of incurring potentially high attrition costs. Our innovative web-based platform, developed through years of dedicated research and refinement, is regularly updated to ensure it meets our high-performance standards. Ultimately, our commitment is to not only meet but exceed your expectations in hotel accommodations and attendee satisfaction.

Description

The GUEST MANAGER property management software represents a premier solution designed to optimize and elevate the daily operations of various hospitality venues, including hotels, guesthouses, lodges, bed and breakfasts, and conference centers. Created by RoseStreet Systems, this Windows-based platform equips management with the tools needed to make well-informed business decisions, ensuring that all vital information is readily available and easy to interpret. It offers extensive analytical reports that account for the entire business landscape by utilizing both historical data and predictive insights. Key areas of focus include pricing structures, partnerships with booking agents, guest demographics, and specific room characteristics. Additionally, it provides a variety of management reports covering outstanding balances, payment tracking, departmental revenue, and control over debtors, as well as comprehensive management of in-house accounts. By utilizing such a robust system, hospitality establishments can significantly enhance their operational efficiency and improve overall guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Convention Management Resources

Founded

1991

Country

United States

Website

www.cmrus.com/housing

Vendor Details

Company Name

RoseStreet Systems

Founded

1999

Country

South Africa

Website

www.rosestreet.co.za

Product Features

Event Management

Attendee Management Yes 
Badge Management Yes 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification Yes 
Room Block Management Yes 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing Yes 
Volunteer Management Yes 
Weddings / Parties No 

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management Yes 
Board Meetings No 
Committee Meetings No 
Internal Meetings No 
Invitation Management No 
Legislative Meetings No 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling No 
Travel Management No 
Voting Management No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

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