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Description
CITI's Arise system serves as an advanced case management tool specifically designed to streamline and support child care subsidy processes at both State and County levels. Drawing on the extensive insights of current child care case managers and providers, Arise's architecture showcases a blend of industry knowledge and technological prowess. Operating on the Empower platform, Arise is characterized by its commitment to quality and innovation. It automates essential workflows, lightens the case loads of workers, and enhances the efficiency of case management. This leads to a notable elevation in the agency's care standards while simultaneously minimizing the time required for training. Additionally, it features a mobile-enabled inspection module that allows for the execution of inspections and the documentation of findings remotely. By automating and enforcing established business policies while incorporating new ones, Arise effectively manages enterprise governance. This innovative approach not only yields superior outcomes but also does so at reduced overall expenses. Moreover, the system promotes interoperability and collaboration among various governmental and enterprise systems, fostering a cohesive operational environment. The comprehensive capabilities of Arise position it as a transformative tool in the realm of child care management.
Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
API Access
Has API
API Access
Has API
Integrations
Freu AI
Matter Center for Office 365
Microsoft 365
Microsoft SharePoint
Oracle PeopleSoft
Salesforce
Integrations
Freu AI
Matter Center for Office 365
Microsoft 365
Microsoft SharePoint
Oracle PeopleSoft
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CITI
Country
United States
Website
www.citi-us.com/state-and-local/arise
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Product Features
Child Care
Billing & Invoicing
Calendar Management
Check-in / Check-out
Child Care Center
Daily Reports
Employee Management
Food Program Records
For Preschools
Home-Based
Immunization Records
Lesson Plan Management
Mailing List Management
Menu Planning
Online Registration
Parent / Child Records
Parent Portal
Payment Processing
Photo Gallery
Text Messaging
Volunteer Management
Wait List Management
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
