Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Boosting customer satisfaction, driving revenue growth, and streamlining business operations are all within reach. Leverage the extensive capabilities, outstanding user experience, and versatile configuration options provided by CIS Infinity: automate tedious tasks, transition from paper-based methods to digital solutions, and enhance your revenue flow without incurring high customization costs. With CIS Infinity’s intuitive interface and integrated tools, you can access essential data and information precisely when you need it, ensuring top-notch customer service. Say goodbye to costly coding projects by utilizing the advanced configuration options available in CIS Infinity. Easily and swiftly adjust rules, rates, and actions as new needs arise. Effectively manage and streamline your utility operations with digitized systems that allow you to concentrate on your core business. With a proven track record of 25 years, over 150 successful implementations, and a team of industry experts, we stand as your reliable technology partner for ongoing success. Our commitment to innovation ensures that you will always have the support you need to thrive in a competitive landscape.
Description
inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core billing system to Mobile Workforce Management solutions and a web portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Itron Enterprise Meter Data Management
No
Paymentus
No
QuickBooks Online
No
Trimble Cityworks
No
Integrations
Itron Enterprise Meter Data Management
Yes
Paymentus
Yes
QuickBooks Online
Yes
Trimble Cityworks
Yes
Pricing Details
$300000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$1000/year
We carefully assess each client's needs and work with them to find a set of features at a price that's good value for both businesses. Pricing can vary depending on utility size, on premises/cloud, module selection, and customization requirements.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Advanced Utility Systems
Country
United States
Website
www.advancedutility.com/solutions/infinity-cis
Vendor Details
Company Name
inHance Utilities
Founded
1972
Country
United States
Website
inhanceutilities.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
No
Work Order Management
Yes
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes