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Description
Boosting customer satisfaction, driving revenue growth, and streamlining business operations are all within reach. Leverage the extensive capabilities, outstanding user experience, and versatile configuration options provided by CIS Infinity: automate tedious tasks, transition from paper-based methods to digital solutions, and enhance your revenue flow without incurring high customization costs. With CIS Infinity’s intuitive interface and integrated tools, you can access essential data and information precisely when you need it, ensuring top-notch customer service. Say goodbye to costly coding projects by utilizing the advanced configuration options available in CIS Infinity. Easily and swiftly adjust rules, rates, and actions as new needs arise. Effectively manage and streamline your utility operations with digitized systems that allow you to concentrate on your core business. With a proven track record of 25 years, over 150 successful implementations, and a team of industry experts, we stand as your reliable technology partner for ongoing success. Our commitment to innovation ensures that you will always have the support you need to thrive in a competitive landscape.
Description
bsmart ORMS is a cloud-based Utility Operations and Revenue Management System that is available as a commercial off-the-shelf solution. This comprehensive platform utilizes mobility and cloud technology to provide utility stakeholders with an all-inclusive system that integrates operations, automated spot billing, payment collection, revenue management, consumer engagement, smart metering, command control, and mobile monitoring and analytics, all designed to enhance efficiency and customer satisfaction. Built upon years of internal utility expertise, this advanced mobile-first platform incorporates best practices and knowledge accumulated over two decades in managing large billing and customer information system (CIS) projects. The software is not only modular but also highly customizable, configurable, scalable, and dependable. In addition, the platform delivers tailored solutions according to customer specifications, ensuring measurable benefits aligned with established key performance indicators (KPIs). With its focus on innovation and user-friendliness, bsmart ORMS stands out as a leading choice for utilities seeking to modernize their operations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$300000 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Advanced Utility Systems
Country
United States
Website
www.advancedutility.com/solutions/infinity-cis
Vendor Details
Company Name
BCITS
Country
India
Website
www.bcits.co.in
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management