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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.

Description

Sundance Systems Inc. offers a top-tier Computer Aided Dispatch (CAD) software that is not only rich in features but also user-friendly and built on an open architecture. This software is ideally suited for various sizes of police, fire, or emergency service departments, accommodating anywhere from 2 to 200 units, making it an essential tool for any public safety answering point. The CAD module seamlessly interacts with both the Personnel and Records Management System (RMS) software, enabling intelligent, rules-based management for police dispatch operations. Its intuitive multi-pane window design allows dispatchers to effortlessly assign safety units, monitor events, record times, and determine outcomes with the ease of a single click. Furthermore, the innovative icon representation of units facilitates immediate and clear visual identification of both available and dispatched units. Additionally, our CAD module is equipped with E911 integration for automatic call entry, capturing vital caller information such as location, number, and name with precision. With such comprehensive capabilities, Sundance Systems Inc. guarantees that public safety agencies are equipped with the tools necessary for effective dispatch management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Computer Information Systems

Founded

1985

Country

United States

Website

www.cis.com/systems

Vendor Details

Company Name

Sundance Systems

Website

www.sundance-sys.com

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking Yes 

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