Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.
Description
RIMS CAD streamlines challenging operations with its highly efficient approach, simultaneously offering clear and often automated access to crucial records information. Both line staff and management have immediate access to comprehensive data regarding patrol activities and dispatch processes. With RIMS Computer Aided Dispatch (CAD) and its robust suite of interconnected products, communication professionals can execute various integrated tasks through one advanced system. With a legacy of 36 years in development, RIMS CAD consistently fulfills the rigorous requirements of PSAPs, law enforcement, Fire/EMS personnel, and other public safety workers. Each element of the RIMS System, including our Computer Aided Dispatch, was designed with user-friendliness and ease of learning in mind. In fact, the most effective way to grasp any feature of RIMS is to engage with it directly and use its functionalities. Typically, users can master the foundational aspects of CAD within a few minutes, while our comprehensive training program spans just two days, making it accessible and efficient for all users. This ease of training ensures that professionals can quickly adapt to the system and enhance their operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Computer Information Systems
Founded
1985
Country
United States
Website
www.cis.com/systems
Vendor Details
Company Name
Sun Ridge Systems
Founded
1983
Country
United States
Website
www.sunridgesystems.com
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
Yes
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
Yes
Vehicle Tracking
No
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No