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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CIK Telecom has created an innovative VoIP service tailored to meet the diverse requirements of your business. Our dependable and efficient phone solutions come at a reduced price compared to conventional PSTN services. As a top ISP in Canada with over 15 years of delivering high-quality Internet and VoIP solutions, CIK Telecom offers a comprehensive and personalized service for all your business demands. Say goodbye to the hassle of intricate cabling and network setup; simply plug your IP phone into the Internet, whether wired or wireless, and retain the same number wherever you go. There are no equipment purchases, installation fees, or maintenance costs involved. With unlimited calling across Canada, free internal communications, and competitive international rates, you can expand your business while keeping expenses low. Additionally, you can oversee your entire phone system through our user-friendly online portal, enhancing your operational efficiency and performance significantly. This streamlined approach empowers businesses to focus on growth without the burden of traditional telecom obstacles.

Description

D Line is a cloud-enabled telephone solution specifically designed for small and expanding businesses. It facilitates business communications by offering a shared workspace that includes features like extensions, greetings, designated business hours, ring groups, call routing, voicemail capabilities, and call recording. The service allows users to make calls to both the United States and Canada, adhering to fair-use guidelines. Accessing D Line is convenient, as it can be used via web browsers, on Windows and macOS systems, and through dedicated applications for iOS and Android; additionally, a Chrome extension allows for click-to-call functionality on web-based CRM platforms. The Advanced plan enhances the service with features such as business texting, AI-driven call transcription and summaries, inquiries about call history, automatic call recording, and team video conferencing. D Line equips teams to effectively manage both incoming and outgoing calls, redirect calls among team members, organize voicemails, and analyze recorded or transcribed discussions. Pricing is structured based on workspaces instead of individual users, with additional charges for extra numbers and messaging services. Furthermore, users can benefit from a paid 14-day trial period, along with complimentary number porting, which facilitates a smooth transition to the service. This makes D Line a comprehensive solution for businesses looking to streamline their communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

HubSpot CRM No 
Pipedrive No 
Salesforce No 
Zoho CRM No 

Integrations

HubSpot CRM Yes 
Pipedrive Yes 
Salesforce Yes 
Zoho CRM Yes 

Pricing Details

$14.99 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is available: $200/year for Base and $350/year for Advanced. Desk-phone hardware is quoted separately.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CIK Telecom

Founded

2003

Country

Canada

Website

www.cikbusiness.com/phone

Vendor Details

Company Name

DaVinci Tech Solutions

Founded

2020

Country

New York, NY, United States

Website

d-line.app

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

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